Unit Manager - Lifestyle Finance/Senior Unit Manager

First link of management between the executors ie field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
Achieving business numbers with the assigned line of channels (Basis location and market potential).
People Management (On roll and Off roll) - Hiring, Retention Productivity.
Responsible for empanelment of new dealers and resource allocation.
Ensuring process documentation compliance, FI, agreement execution credit approval.
Hiring, training development of sales team to achieve targeted numbers.
Responsible for tracking, managing controlling PDD requirement compliance
Understanding of CRM - Salesforce.com.
Effectively engage with Credit, Operations Risk teams.
To ensure TAT is maintained for case processing.
Managing and motivating the sales team towards achieving targets
Conduct dealer events and competitions. Design and launch the competitions, identify winners and conduct recognition events

4. MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
Training of self and their team below.
Hiring right candidate.
Smooth onboarding to help settle the employee we'll in BFL.
Smooth onboarding of New Dealer/Partner with BFL
Retention of On-roll Off-roll staff

5. DECISIONS
(Key decisions taken by job holder at his/her end)
Hiring of On-roll Off roll staff
Approvals by coordinating with internal stake holders eg. Clearing cases
Lead allocation
Field activity planning and closure

6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
Connect with various internal department ie product, credit, Ops, RCS compliance to process the file.
Connect with HR department for hiring retention

External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
Engaging with customer.
Mapping of market competition.

7. DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial Dimensions
(These should be quantifiable numerical amounts)
From 200 to 250 Cases MOM (depending upon location and market potential)

Other Dimensions
(Significant volume dimensions associated with the job)
Total Team Size: 36
Number of Direct Reports: 2 to 4
Number of Indirect Reports: NA
Number of Outsourced employees: 25 to 36
Number of locations: 4 to 7
Number of products: 1 ie Two Wheeler Finance

Required Qualifications and Experience
SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications
Qualifications - Graduate / Post Graduate
Good command in excel is essential.
Work Experience - 3 to 5 years of relevant experience in managing team
Result oriented - Go getter attitude is must
Should have collaborative work style to engage with peers colleagues across the company.
Excellent Team management Interpersonal Skills.
Excellent command over communication skills.
Highly ambitious self-motivated