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Bajaj Finserv Health

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3.4

based on 200 Reviews

3251 Bajaj Finserv Health Jobs

Senior Executive - Debt Management Services - SME

Bajaj Finserv Ltd.

3.4

based on 200 Reviews

0-2 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Senior Executive - Debt Management Services - SME

Bajaj Finserv Health

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Handling Back Office SME Customer Support Operations

+ 8 more

Job Description

To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets
Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities
Achieve collections target by visiting customers/agency
Monitor performance against set parameters and provide regular updates
Ensure legal guidelines are complied with while repossessing products
Maintain accurate records of customer interactions and transactions
Provide regular reports on collection activities and performance
Handle escalations promptly and effectively to resolve issues
Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
Case to Case trackingResolution at per AOP with in agreed timelines
Portfolio ManagementDebt Collection StrategyTarget Achievement
Regulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Employment Type: Full Time, Permanent

Read full job description

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