Deputy Manager - Rural Term Loan

IBA Identification, Management and Deliverables:

1) Screening of potential IBA s basis fitment and profile
2) Fulfilling of required criteria before profile is sent for enrollment
3) Discrepancy resolution with central support team
4) Daily connect with IBA s recruited and update on KPI s
5) Drive IBA Log in and Talk Time metrics
6) Lead and business generation per business plan shared
7) Dynamic allocation of data basis field requirements in co-ordination with central support team
8) Resolve all IBA system issues and queries with central team where required
9) Maintain IBA activation rates over targets rolled out
10) Ensure communication to IBA s on disbursement and earnings
11) Motivate IBA s to qualify for R&R ad grievance addressal
12) Real time co-ordination channel between Sales, IBA and Central support

Systems Understanding & Data Analysis:

Understanding of CRM & lending system, Salesforce.com & Finnone is a must
Excellent working knowledge of MS Excel
Dialer understanding specifically in a decentralized telecalling environ
Tracking all important matrix of business on regular basis

Required Qualifications and Experience
Should have 1-2 year of Outbound Sales team management experience
Prior experience in a sales role in retail lending would be added advantage.
Should have collaborative work style to engage with peers & colleagues across the company.
Excellent Team Management & Interpersonal Skills.
Exceptionally high motivational levels and need to be a self-starter.