Senior Software Engineer/Senior Software Engineer

As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements and developing innovative solutions to onboard multiple business verticals, in partnership with solution architects.

Duties and Responsibilities

• As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements.
• Developing innovative solutions to onboard multiple business verticals, in partnership with solution architects
• Partner with other stakeholder teams across business units (i.e., Operations, finance, customer service) to identify dependencies and requirements
• Collaborate with Cross-functional tech. teams to callout integration dependencies and negotiate development plan
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Follow & track the project delivery plan and effectively communicate the project progress to the stakeholders
• Review the User Stories created by the Product managers in Azure board and make sure the acceptance scenarios are clearly defined and communicated for development
• Convert acceptance scenarios to functional and non-functional test cases
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Engage in user acceptance testing and prioritize and expedite P1 bugs
• Educate & enable campaign team to effectively run campaigns by using existing functionalities and rules
• Conduct daily systems KPI reporting to maximize effectiveness and troubleshoot problems
• Monitoring health and uptime of system, manage scaleup and down as per requirement, constantly monitoring ongoing campaigns from system, system APIs and infrastructure
• Coordinating for data infrastructure, MIS, Analytics and KPI Reporting needs
• Maintenance of the overall platform on an ongoing basis
• Managing user stories on Azure Board
• Proper documentation of all solution & deliverables
• Adhering to all BFL compliance requirements

Key Decisions / Dimensions

• Finalizing the Solution design and technical Architecture
• Approach for interfaces to send / receive data between multiple DBs / Applications
• Preparing data structure
• Creation of implementation plan and planning deployment
• Recon of various data set

Major Challenges

• Keeping up to date with the latest technology
• High volume transaction management and application support
• Handling Production issues and responsible to communicate to business teams
• Conduct systematic Root Cause Analysis
• Maintaining the system uptime to 100%

Required Qualifications and Experience

a) Qualifications

• BE / B.Tech / M.Tech / PG in technology from a reputed institute with 5-8 years of experience in tech solutions design development, implementation, Delivery management, TechOps and support management

b) Work Experience

• Experience of 5 - 8 years (E4B)
• Mandatory Skills (tasks may differ basis the below mentioned skill sets)

Must have:

• 5+ years of proven experience in the capacity of Business or Product analyst, ideally from Payments or other customer facing high volume transacting ecosystem
• Very strong hands-on technical skills around full stack tech, architecture, middleware and hosting Infrastructure
• Deep conceptual as well as hands-on understanding of Microservices, ELK, Mobile app and portal tech solution design, MEAN stack, React / React native, JSON / Rest APIs, MySQL DB, mongo DB cloud infra - AZURE.
• Very strong vendor partner management skills
• Strong project management and team management skills
• Possess excellent communication skills and effectively interacts at all levels
• Strong bias for action & driving results in a high-speed, high-performance environment
• Ability to work on projects with rapidly evolving dynamics, and flexibility to readily adapt to changing business needs with a focus on generating results