Cluster Manager - Human Resources/Senior Cluster Manager

Support allocated verticals by acting as an advisory partner to business teams in supporting business requirements, understanding of business & HR priorities and driving HR initiatives to enhance efficiency of HR at business and overall organization level.
1. Partnering with businesses
Manage the overall HR lifecycle of the allocated business.
Manage key HR processes in terms of process adherence & timelines - on-boarding, IJP release, auto-promotion release, RNR & performance management
Achieve the department ESAT score through innovative people initiatives / engagement frameworks.
Connect with employees during branch visits / face-to-face , telephonic discussions and gauze their engagement pulse.
Engage with business heads to understand business requirements and identify key agenda items to be addressed with a monthly/ quarterly focus (such as attrition management, on-the ground engagement, any central initiatives to be driven etc.
Draw insights from field and employee feedback; Share with business heads to help better understand employee concerns and identify areas of improvement and provide solutions
Develop and execute initiatives to address both business and HR priorities for the month/ quarter/year

2. Review with business & own function
Participate in the HR & Business meetings with BH/ HRP Head and other HR teams to discuss and report updates on MoM tracker; Discuss challenges faced by the business and share updates on actionables taken
Discuss/ exchange ideas and best practices on people challenges/ initiatives with other HR partners; Observe and be prepared to recognize and react to early warning signals
Present updates on initiatives and action points such as attrition, changes in business conditions, impact on business teams, transition plans etc. in monthly review with HRP Head
Prepare monthly HR dashboards & presentations for monthly HR - Business reviews.
Support business leaders during OTB visits.
Analyze attrition trends & present to the business to develop strategizes for attrition control.
Act as a single point of contact for internal stake holders for HR related querries.

3. HR projects and initiatives
Participate and deliver assigned HR projects initiatives to enhance the overall effectiveness of HR across the organization; Track and report updates to deliver as per set objectives.

Required Qualifications and Experience
a) Qualifications
Post-graduation (MBA - HR or other)
b) Work Experience
Minimum 4-6 years of overall experience
Min experience of 3-4 years in purely HR domain
Sound understanding of business context

C) Skills & knowledge
Broad knowledge of HR Process & talent management
Strong knowledge of Hiring & recruitment
HR Planning
Domain knowledge of financial services.
Multi-tasking & adaptive.(Ready to work in a challenging & multitasking environment)
Solution finder to people / business issues.