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Senior Relationship Manager - Affordable...

1-2 years

Madurai

Senior Relationship Manager - Affordable...

Bajaj Finance

posted 2d ago

Job Description

    

Job Purpose  
Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.    

Duties and Responsibilities  
  •  Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities.
  •  Achieving & exceeding Business goals.
  •  Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.
  •  Meeting up with CAT A builders and getting their projects approved with BAFL
  •  Negotiation with the builders for getting business in a cost effective manner
  •  Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.
  •  Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.
  •  Recruiting and Retaining high performers.
  •  Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
  •  Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.
  •  Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.
  •  Sales & Collect Model - Managing Collections of the acquired portfolio    

    Key Decisions / Dimensions  
    (Key decisions taken by job holder at his/her end)
  •  Case approval with ROI limit.

    6.  INTERACTIONS
    (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

    Internal Clients
    Roles you need to interact with inside the organization to enable success in your day to day work 

    Internal Team
    Off Rolls team
    Risk team
    Credit Team
    Collections Team
    Support Teams (HR,Admin,IT)


    External Clients
    Roles you need to interact with outside the organization to enable success in your day to day work 
    Customers
    DSAs


    7.  DIMENSIONS
    (Key numerical data which will reflect the scope and scale of activities concerning this job)

    Financial Dimensions
    (These should be quantifiable numerical amounts)

    2-6 CRs depending on the market size and condition.




    Other Dimensions
    (Significant volume dimensions associated with the job)
    ï‚
  •  Total Team Size:(8-12)
    ï‚
  •  Number of Direct Reports:2-3
    ï‚
  •  Number of Indirect Reports:0-4
    ï‚
  •  Number of Outsourced employees:(0-5)
    ï‚
  •  Number of locations:1-5
    ï‚
  •  Number of products:1    

    Major Challenges  
  •  Customer Service is challenging in dynamic market
  •  Policies for Secured    

    Required Qualifications and Experience  
    a) Qualifications
     Graduates with relevant sales experience of 1-3 years (also graduates with experience of 8-10 years may apply)
    b) Work Experience
  •  Graduates with relevant sales experience of 1-3 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience
  •  Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans Business Loans/ loans against / purchase of commercial properties
  •  Demonstrated success & achievement orientation.
  •  Excellent communication skills.
  •  Strong bias for action & driving results in a high performance environment.
  •  Demonstrated ability to lead from the front.
  •  Excellent relationship skills.
  •  Strong analytical skills to drive channel performance and drive profitability.
  •  High motivational levels and needs to be a self-starter.
  •  Working knowledge of Excel.    

  • Employment Type: Full Time, Permanent

    Read full job description

    Bajaj Finance Interview Questions & Tips

    Prepare for Bajaj Finance Senior Relationship Manager roles with real interview advice

    Top Bajaj Finance Senior Relationship Manager Interview Questions

    Q1. How to collect default customer. How to trace customer shifted given address
    Q2. Could you plz give a demo of how to sell mobile phn at dealers point.
    Q3. If customer is in NPA category then what percentage waiver we will give him in settlement
    View all 96 questions

    What people at Bajaj Finance are saying

    3.9
     Rating based on 7 Senior Relationship Manager reviews

    Likes

    Good salary and benifits skill

    • Salary - Excellent
    • +3 more
    Dislikes

    Many political and not good for appraisal

    • Company culture - Poor
    Read 7 Senior Relationship Manager reviews

    Senior Relationship Manager salary at Bajaj Finance

    reported by 17 employees with 1-6 years exp.
    ₹2.9 L/yr - ₹6.3 L/yr
    17% less than the average Senior Relationship Manager Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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