Deputy Manager - Rural Term Loan

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"    

Duties and Responsibilities  
IBA Identification, Management and Deliverables:


1) Screening of potential IBAs basis fitment and profile
2) Fulfilling of required criteria before profile is sent for enrollment
3) Discrepancy resolution with central support team
4) Daily connect with IBAs recruited and update on KPIs
5) Drive IBA Log in and Talk Time metrics
6) Lead and business generation per business plan shared
7) Dynamic allocation of data basis field requirements in co-ordination with central support team
8) Resolve all IBA system issues and queries with central team where required
9) Maintain IBA activation rates over targets rolled out
10) Ensure communication to IBAs on disbursement and earnings
11) Motivate IBAs to qualify for R&R ad grievance addressal
12) Real time co-ordination channel between Sales, IBA and Central support

Systems Understanding & Data Analysis:

 Understanding of CRM & lending system, Salesforce.com & Finnone is a must

 Excellent working knowledge of MS Excel

 Dialer understanding specifically in a decentralized telecalling environ

 Tracking all important matrix of business on regular basis

    

Required Qualifications and Experience  
Should have 1-2 year of Outbound Sales team management experience
Prior experience in a sales role in retail lending would be added advantage.
Should have collaborative work style to engage with peers & colleagues across the company.
Excellent Team Management & Interpersonal Skills.
Exceptionally high motivational levels and need to be a self-starter.