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Deputy Manager - Debt Management Service...

3-5 years

Thrissur

Deputy Manager - Debt Management Service...

Bajaj Finance

posted 23hr ago

Job Description

    

Job Purpose  
Managing the collections in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms.    

Duties and Responsibilities  
1. Allocation Planning:Planning allocation of portfolios to ROs and Agencies Based on:
  •  Performance:Previous months track record
  •  Data Analysis and Insights
  •  Geographical dimensions
  •  Capacity
  •  Location
    2. Vendor Management:Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include:
  •  Capacity Check based on portfolio trends
  •  Availability checks:Checking if the agencies cater to the particular location
  •  Performance checks:based on data collected on agencies past performance and their record history
  •  Checks on Off Role
    3. Processes:
  •  Vendor Bill tracking and confirmation
  •  Performing adequate compliance checks based on company policies and legal requirements
  •  System allocation and admin services facilitation by connecting with the requisite teams
    4. Performance:
  •  DRR of Area/Location
  •  Track vendor wise performance and provide due support
  •  Visit critical cases on field    

    Key Decisions / Dimensions  
  •  Management of high value cases
  •  Agency assessment and influencing for support in achieving targets    

    Major Challenges  
  •  Portfolio Management- closing cases at Bucket X
  •  Managing difficult locations with scarcity of relevant talent
  •  Need to involve dealers to achieve collection target achievement    

    Required Qualifications and Experience  
    a) Qualifications
  •  Graduate in any discipline
    b) Work Experience
  •  Post qualification- 3 to 5 years
  •  Vendor management- complete cycle
  •  Team management    

  • Employment Type: Full Time, Permanent

    Read full job description

    Bajaj Finance Interview Questions & Tips

    Prepare for Bajaj Finance Deputy Manager roles with real interview advice

    What people at Bajaj Finance are saying

    3.8
     Rating based on 90 Deputy Manager reviews

    Likes

    Good salary Opportunities to grow Dynamic environment Job security

    • Salary - Good
    • +2 more
    Dislikes

    Office politics Toxic work culture

    • Promotions - Poor
    • +2 more
    Read 90 Deputy Manager reviews

    Deputy Manager salary at Bajaj Finance

    reported by 230 employees
    ₹3 L/yr - ₹7 L/yr
    49% less than the average Deputy Manager Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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