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139 Bajaj Auto Jobs

MGR (TPM - PB)

5-10 years

Mumbai, Nagpur, Thane + 3 more

1 vacancy

MGR (TPM - PB)

Bajaj Auto

posted 14hr ago

Job Description

JOB REQUIREMENTS Category Details Educational Qualifications

Essential:
Engineering - Mechanical / Automobile Engineering

Preferred Institution:
NIT & Equivalent

Desired Qualification:
Graduate (Mechanical/Automotive)

Work Experience
Min: 5 years Max: 10 years

4. KEY COMPETENCIES Competency Type Details
Technical/Functional


  • Strong knowledge of automotive products, brands, and technologies.
  • Hands-on experience in service operations, workshop management, and technical troubleshooting.
  • Expertise in handling product-related technical issues and warranty processes.
  • Proficiency in dealership service processes, SQI adherence, and profitability improvement strategies.


Behavioural L3 - ACT: Continuously raise the bar; Ensure results with speed; Meet customer expectations.

5. KEY RESPONSIBILITIES Responsibility Area

Key Responsibilities

Workshop - Creation & Standards Adherence (SQI)
1. Ensure adherence to service quality standards (SQI) across workshops.
2. Define and standardize workshop processes for improved efficiency.
3. Conduct periodic audits to maintain service excellence.

TPM Certification & Sustenance
1. Oversee TPM (Total Productive Maintenance) certification process for workshops.
2. Implement and monitor TPM initiatives to ensure long-term sustainability.
3. Train and guide service teams on TPM best practices.

Workshop Profitability Tracking & Improvement
1. Track financial performance and profitability of workshops.
2. Identify cost optimization and revenue-enhancement opportunities.
3. Work with dealerships to enhance service efficiency and customer experience.

Service New Initiatives
1. Drive new service initiatives and process improvements.
2. Develop innovative service models to enhance customer satisfaction.
3. Collaborate with internal teams to roll out new service strategies.

ASMs Orientation Planning
1. Design and implement structured orientation programs for new ASMs.

Warranty Queries Management
1. Address and resolve warranty-related queries from dealerships.
2. Analyze warranty claims data to identify trends and improve claim accuracy.
3. Conduct training sessions for dealership staff on warranty policies and procedures.

Employment Type: Full Time, Permanent

Read full job description

Bajaj Auto Interview Questions & Tips

Prepare for Bajaj Auto roles with real interview advice

Top Bajaj Auto Interview Questions

Q1. Market share of motorcycle in North Zone viz Delhi, Haryana, Rajasthan, Punjab, Chandigarh, Jammu and Kashmir
Q2. If some one in our company slaps you or indulge with you in quarrel , what action would you take against that employee ?
Q3. Explain the SMT process for PCB. What are the checks and testing you will ensure to make your product defect free.
View all 152 questions

What people at Bajaj Auto are saying

What Bajaj Auto employees are saying about work life

based on 3.5k employees
52%
57%
44%
87%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Bajaj Auto Benefits

Free Transport
Job Training
Free Food
Cafeteria
Gymnasium
Health Insurance +6 more
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Bajaj Auto Mumbai Office Locations

View all
Mumbai Office
Ashok Vashdev Bajaj, Sager Bhuvan, Near Bank of India, Shamaldas Gandhi Marg, Dhobi Talao, Lohar Chawl, Kalbadevi Mumbai
Maharashtra 400002
Mumbai Office
New Bajaj Auto Parts, Murlimal Compound, Lal Bahadur Shastri Marg, Bhandup (W), Bhandup West Mumbai
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