Cluster Manager - Axis-Branch Banking

1. Organizational Understanding :

• Exhibit basic understanding of organizational goals and vision, key initiatives.
• Basic awareness of operating procedures, SOP, value chain and ability to align with organization

Industry Understanding Competitive Awareness:

• Knowledge of industry rivals and latest trends and updates in GI Industry

2. Product Specifications:

• Knowledge about the products and their specifications portfolio mix to provide relevant information to sales partners

3. Banking Knowledge:

• Knowledge of Key banking Players, segmentation of banks in the market, differentiation in products, Customer base provide relevant inputs for supporting the National Tie ups

4. Channel Development:

• Develop and maintain relationships with sales partners, bank and allied sector.

5. Sales Execution:

• Analyse bank branch profile, customer mix and pitch book to prospect and use multiple selling technique to manage customer expectations to build a strong pipeline of sales leads

6. Customer Understanding :

• Awareness about the target customer groups to understand immediate customer needs and retain an influence over how customers views own products and services
• Ability in delivering an effective customer value proposition

7. Customer Service Orientation :

• Provide responsive and high-quality service support to banking partners through internal coordination for underwriting pricing approval, policy issuance, endorsements, usage of digital tools, etc. to ensure efficient delivery across the sales lifecycle