65 Back Office Jobs in Ahmedabad

Sales Coordinator
Location:
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before’.
Function: Sales
Reporting To: ZBM
Job Level: Executive / Sr Executive

Purpose of the Job

Directly responsible for voice/Data numbers (Mobile/FrontLine/3G/4G) from the region. Create a culture of system and processes that consistently meet and exceed performance standard through uniform deployment by timely and accurate information. Weekly & Monthly reports - Data OB, Target Vs Achievement of all LoBs , Daily reports - GADs, Funnel Vs Achievement, Schemes, etc , improve delivery by reverting between TAT% escalation trend along with % adherence to the briefcase time. Retain the data revenue from the existing account by upsell or cross sell along with proactive relationship management

Key Deliverables

• Gather various report from back end / factories / ECRM tools
• MIS reporting as per process.
• Coordinate & close loop.
• Reduce time line for improve on TAT.
• Coordinate & close loop the back end requirements by the sales team with various internal & external agencies & act as support structure to Sales team when required.
• Continuous coordination with all channel partners
• Steady data flow from sales in locations to the head office.
• Cross functional coordination with backend functions
• Data analysis

Skills Required

• Excellent computer skills - proficient in MS Excel, Access & Power point
• Hands-on with Excel and other data processing tools
• Strong analytical capabilities
• Cross functional orientation

Educational Qualifications

• Bachelor Degree

Work Experience

• 1-3 years of work experience in MIS & reporting