Tele Sales Executive

Role & responsibilities

• Counsel patients and resolve their queries.
• Understand and collect history of patients.
• Keep track of patient pipeline and share status on conversion.
• Manage donor agencies and other partners.
• Collect feedback from patients (using a standard form), analyze and document the same every month
• Do appointment booking and follow ups for OPD patients
• Ensure that Patient satisfaction score is maintained as per defined benchmark
• Ensure 100% compliance to safety and security protocols
• Prepare daily reports for supervisor

Preferred candidate profile

Any Graduate (Female Candidate only)