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158 Axis Bank Jobs
Branch Operations Manager . Branch Operations Head
5-10 years
₹ 5 - 8L/yr
Gandhinagar, Kadi, Ahmedabad
1 vacancy
Branch Operations Manager . Branch Operations Head
Axis Bank
posted 30d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening and customer service with a team of Tellers and Customer Service Officers.
- Ensure all customer complaints and issues are resolved maintaining high service standards
- Establish and strengthen all key customer relationships to generate sustained business
- Ensure growth in account balances and achievement of aggregate cross sell points target
- Ensure maintenance of cash balance as per Cash Retention Limit
- Control and monitor leakage of income, office accounts and anti-money laundering s
- Ensure compliance with banking rules, regulations and procedures, review vault register and overdue management
- Review branch operations reports and track exceptional transactions.
- Handle internal and external audit processes and attend audit queries immediately
- Ensure that all customer service officers are adequately trained on the products, processes and various policies of the bank
Employment Type: Full Time, Permanent
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What people at Axis Bank are saying
Rating based on 173 Brach Operation Manager
reviews
Anonymous · Customer Success, Service & Operations
in Lucknow
Toxic work environment, no work life balance and after giving all your day and life to the organization, seniors says you haven't done anything today. Haven't done anything last year. After giving such hard work and after becoming a robot they have audacity to say this. Upper management chills and enjoys to exploit employees and when you complain you are targeted
No matter how much you work no one's gonna appreciate you and only buttering works everywhere. If you complain about something then instead of solving the problem they target you to make you feel down .
- Salary - Bad
Brach Operation Manager salary at Axis Bank
What Axis Bank employees are saying about work life
Axis Bank Benefits
Loan Benefit Insurance Leaves Mobile Expense Reimbursement Meal Card Company Car Policy 
Health Insurance 
Job Training 
Soft Skill Training 
Work From Home 
Team Outings 
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