Key Account Manager

We are into Shopfitting, Retail Display, and POP Display that designs, manufactures, and installs equipment, fixtures, and fittings for retail shops.

You can find about us here: https://axiomviscom.in/

ROLE: Key Account Manager

LOCATION: Delhi / NCR, Mumbai (All Areas)

Axiom is a retail design and shopfitting manufacturing company. We design and deliver stores, window displays, retail rollouts, and POP displays across India. We have delivered more than 30,000+ touchpoints in the market. Our clients range from Luxury eyewear, Home Electricals, FMCG, and more. Some of our clients are Havells, Polycab, Bajaj Electricals, Mobil, Valvoline, Lupin, Sun-pharma, Cipla, Marlboro, Red bull, McCain, Cargill Foods, Carl Zeiss, Luxottica, Kering and more.

We seek a skilled Key Account Manager to oversee the company s relationships with its most important clients. You will be responsible for maintaining relationships with key customers by comprehending their requirements.

The ideal candidate should be able to build strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company s solutions and achieve mutual satisfaction.

The goal is to contribute to sustaining and growing our business to achieve long-term success.

1. Develop trust relationships with a portfolio of major clients to ensure that we are their first choice of preference.

2. Acquire a thorough understanding of key customer needs and requirements

3. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

4. Ensure the correct products and services are delivered to customers in a timely manner

5. Serve as the link of communication between key customers and internal teams

6. Resolve any issues and problems faced by customers and deal with complaints to maintain trust

7. Play an integral part in generating new sales that will turn into long-lasting relationships

8. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics