Business Analyst

Role & responsibilities

The Analyst will bridge the gap between business and IT by being able to communicate effectively with all stakeholders. Analyst will be responsible for supporting an application or multiple applications within a Delivery Team (or at times a Solution Delivery Center) and her/his core responsibilities include eliciting and documenting both business, functional, non-functional and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests. Analysts will also support projects that impact the application(s) s/he supports.

• Collect, challenge, facilitate and document business requirements as well as define business specifications and requirements.
  
  
• Make configuration changes to core products in support of meeting business requirements.
  
  
• Validate the overall IT solution to ensure alignment to business requirements, review requirements and/or specifications with the development and test teams to ensure understanding.
  
  
• Perform Root Cause Analysis in support of Problem Management and support operational tasks.
  
  
• Perform deliverable reviews and manage measurement of deliverable quality.
  
  
• Collaborate with Transformation & Change Delivery process resources to ensure requirements and solution fit into the process flow and do not create gaps and/or breakages.
  
  
• Help identify how requirements can help make the process more efficient.

Preferred candidate profile

• Ability to understand general business requirements and implement corresponding technical solutions.
  
  
• Full technical knowledge of all phases of applications systems analysis.
  
  
• Ability to work with data and complex systems.
  
  
• Familiarity with the Genius insurance application preferred.
  
  
• Experience in an insurance or technology field.
  
  
• Experience with multiple SDLC methodologies, particularly Agile principles.
  
  
• Must have familiarity with Analyst methodologies e.g. Use Cases; Business Rule Development; User Interface Specs; Functional Specs.
  
  
• Must possess excellent interpersonal skills, effective communication skills (written and verbal), and be team oriented.
  
  
• Must be detail conscious, technically motivated, creative, and user oriented.
  
  
• Able to determine and communicate impacts of system functionality and technical approach on performance, scalability and maintainability.
  
  
• Ability to manage ambiguity and create accurate project estimates. Accurately quantifies project specific risks through the project lifecycle.

• Ability to present information in an influencing manner to leadership and all business stakeholders.

Desired Skills and Abilities:

• Stakeholder management.
• Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales.
• Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.