Search

Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

AXA Business Services

Compare button icon Compare button icon Compare
3.9

based on 1.4k Reviews

Play video Play video Video summary
filter salaries All Filters

75 AXA Business Services Jobs

Customer Success Manager

AXA Business Services Pvt Ltd

 · 

3.9

 based on 1.4k Reviews

10-12 years

Gurgaon / Gurugram

1 vacancy

Customer Success Manager

AXA Business Services

posted 5hr ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Project Management French Language Key Account Management LMS Business Strategy

+ 3 more

Job Description

What will your essential responsibilities include
Manage and secure the deployment of Climate School initiatives within client organizations.

Guide clients through post-sales processes, including technical preparation, marketing support, and launch readiness.

Conduct regular reviews to align on success metrics and ensure client satisfaction.

Oversee the delivery of additional projects, such as bespoke courses, new formats, translations, and content production, in collaboration with the operations team.

Structure deliverables, meet deadlines, and fulfil reporting requirements to maintain high-quality standards.

Identify and close upsell and cross-sell opportunities within key accounts.

Ensure contract renewals and maximize client retention through effective engagement strategies.

Collect and analyze client and learner feedback to inform improvements for product, content, and marketing teams.

Collaborate with clients to source success stories and optimize adoption strategies.

Master and utilize tools like EdApp, Rustici, and Salesforce for client support and internal processes.

Provide support for technical integrations with LMS/HRMS platforms and other systems.
You will report to - BD Lead, India and Middle East for Climate School.
SHARE your talent
We re looking for someone who has these abilities and skills:
Required Skills and Abilities:
Experience with project management, including structuring deliverables and adhering to deadlines.

Tech-savvy with a working knowledge of platform infrastructure and API integrations.

Ability to negotiate as an equal partner, balancing client needs with business objectives.

Effective collaboration and stakeholder management abilities.

Proactive problem-solving and adaptability.

Exceptional organizational and multitasking skills.
Empathy and client-centricity.
Desired Skills and Abilities:
Background in account management, corporate marketing, or internal communication campaigns.

Interest and conviction in environmental and climate change topics.

Proficiency in English (additional languages are a plus).

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Success Manager roles with real interview advice

What people at AXA Business Services are saying

Customer Success Manager salary at AXA Business Services

reported by 1 employee with 10 years exp.
₹27 L/yr - ₹34.5 L/yr
132% more than the average Customer Success Manager Salary in India
View more details

What AXA Business Services employees are saying about work life

based on 1.4k employees
52%
88%
70%
87%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

AXA Business Services Benefits

Cafeteria
Health Insurance
Team Outings
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

Compare AXA Business Services with

Accenture

3.8
Compare

Capgemini

3.7
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Cognizant

3.8
Compare

IBM

4.0
Compare

Genpact

3.8
Compare

HDFC Life

4.0
Compare

ICICI Prudential Life Insurance

4.1
Compare

Axis Max Life Insurance

4.1
Compare

Bajaj Allianz Life Insurance

4.0
Compare

ICICI Lombard General Insurance Company

3.7
Compare

SBI Life Insurance Company

3.8
Compare

Tata AIA Life Insurance

4.0
Compare

PNB MetLife

3.4
Compare

Kotak Mahindara Life Insurance

3.7
Compare

Reliance Nippon Life Insurance

3.6
Compare

Similar Jobs for you

Customer Success Manager at Sirion Pte Ltd

Gurgaon / Gurugram

8-13 Yrs

₹ 25-27.5 LPA

Customer Success Manager at Salesforce

Bangalore / Bengaluru

8-13 Yrs

₹ 25-30 LPA

Customer Success Manager at o9 SOLUTIONS, INC.

Bangalore / Bengaluru

12-20 Yrs

₹ 30-35 LPA

Manager at Sirion Pte Ltd

Gurgaon / Gurugram

8-13 Yrs

₹ 27.5-30 LPA

Customer Success Manager at Rexera

Mumbai, Pune + 1

5-10 Yrs

₹ 15-25 LPA

Customer Success Manager at MindTickle

Pune, Bangalore / Bengaluru

5-11 Yrs

₹ 20-25 LPA

Director Customer Success at Harappa Learning Pvt Ltd

New Delhi

12-15 Yrs

₹ 20-25 LPA

Customer Success Manager at Salesforce

Hyderabad / Secunderabad, Bangalore / Bengaluru

8-13 Yrs

₹ 30-33 LPA

Customer Success Manager at Salesforce

Bangalore / Bengaluru

5-10 Yrs

₹ 27.5-32 LPA

Customer Success Manager at Informatica Business Solutions Pvt Ltd

8-10 Yrs

₹ 20-25 LPA

Customer Success Manager

10-12 Yrs

Gurgaon / Gurugram

2d ago·via naukri.com

Management Trainee, Chief Accounting and Capital Office

1-3 Yrs

Gurgaon / Gurugram

2d ago·via naukri.com

SOC Analyst Level 2

3-6 Yrs

Gurgaon / Gurugram

2d ago·via naukri.com

Senior Associate, Chief Accounting and Capital Office

3-7 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

Senior Associate, Chief Accounting and Capital Office

3-7 Yrs

Gurgaon / Gurugram

2d ago·via naukri.com

Assistant Manager, Policy Management

2-5 Yrs

Gurgaon / Gurugram

2d ago·via naukri.com

Analyst - German Language Expert

0-3 Yrs

Pune, Bangalore / Bengaluru

3d ago·via naukri.com

Analyst- Email and Live Chat Process

0-2 Yrs

₹ 3 - 3.75L/yr

Bangalore / Bengaluru

3d ago·via naukri.com

Assistant Underwriter - All Lines of Business

1-5 Yrs

Mumbai

4d ago·via naukri.com

Associate - Treasury Operations, Investments

2-6 Yrs

Bangalore / Bengaluru

4d ago·via naukri.com
More about working at AXA Business Services

Jobs from Similar Companies

Axa Business Services Jobs by Locations

Axa Business Services Jobs by Designations

write
Share an Interview