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System Reliability Engineer - Application Support (5-7 yrs)

5-7 years

System Reliability Engineer - Application Support (5-7 yrs)

Avant Garde

posted 19d ago

Job Role Insights

Flexible timing

Job Description

Job Description :


- Devops - CI/CD pipeline, Jenkins, Linux, Groovy Scripting/Shell Scripting/Python, Git/bit bucket, basic ITIL, basic SQL, troubleshooting

- Plan, manage, and oversee all aspects of a Production Environment

- Define strategies for Application Performance Monitoring, Optimization in Prod environment

- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.

- Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.

- Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.

- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.

- Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement.

- Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.

- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.

- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.

- Work with a global team spread across tech hubs in multiple geographies and time zones.

- Ability to share knowledge and explain processes and procedures to others.

- Able to perform on-call duties on a rotational basis.

- Occasional off hours work required.

Must Have :

- Linux

- Shell Scripting

- Application Troubleshooting

- ITIL / ITSM

- Monitoring tool (Splunk - mandatory / Dynatrace (optional))

- SQL

- Jenkins - CI/CD (Basic)

- Experience in REST and WEB API Support

- Experience in Cloud based apps Support

Good To Have :

- Even Framework architecture

- Ansible/Chef

- Groovy Scripting/Yaml

- Git basic/bit bucket


Functional Areas: Software/Testing/Networking

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Flexible timing
Monday to Saturday
Within country
Day Shift
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Avant Garde Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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