Add office photos
Engaged Employer
i
This company page is being actively managed by
Avalara Technologies Team. If you also belong to the team, you
can get access from
here
Avalara Technologies
Compare
All Filters
129 Avalara Technologies Jobs
Manager, Managed Support
Avalara Technologies
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage operations performance with a laser focus on Turn Around Time & Quality.
- Ability to work under pressure in a high-volume processing environment and consistently meeting standards of productivity and quality with timelines.
- Responsible for the overall planning, direction, coordination, execution, control, and completion of assigned projects.
- Work extremely diligently in managing and coordinating various projects keeping in mind the timelines.
- Create and implement process improvement strategy, policies, and processes to aid and improve business performance.
- Actively monitor client projects and solve problems to keep projects moving forward.
- Leverage strong analytical expertise to elicit requirements and document related business processes, propose/understand best practices for sales and use tax automation initiatives.
- Successfully manage relationships with both internal and external stakeholders
- Ensure that team processes are comprehensively documented.
- Work strategically and independently with internal and external groups on multiple simultaneous projects.
- Lead planning and delivery of multiple client implementations simultaneously.
- Ensure that customer requirements are fully defined and met within the configuration and the final deliverable.
- Coordinate between internal implementation and technical resources and client teams to ensure smooth delivery.
- Resolve, record and appropriately escalate risks and issues.
- Monitor and report project metrics and provide clear updates and status.
- Take ownership of technical issues from initial report to final resolution
Qualifications
- Overall experience of 10 - 15 years, whos worked in Shared services model. Has experience of managing teams and engaging with Business stakeholders outside India. 5 years experience as a strong people manager with proven examples of people development, morale building, and process migration from onshore (building teams, building processes).
- Strong analytical ability with proven examples of making not just the right decisions but the hard ones. Can function as a true partner with onshore management.
- Ability to independently define and execute plans along with clarity on the ownership and be able to anticipate operational exigencies and plan accordingly.
- Ability to determine long and short-term implications of the proposed actions while solving the problems and a strong appetite for solving problems.
- Ability to organize, classify data in a consumable format and draw logical conclusions from the data and identify the options/solutions to address the problems.
- Setting up and leading the way to collaborate with internal / external stakeholders towards strategic objectives and being able to handle conflict and facilitate resolution .
- Excellent written and oral communication skills are required with a demonstrated ability to work with cross-functional teams.
- Teamwork-oriented with a strong focus on customer satisfaction and business development.
- Ability to think strategically, solve problems effectively and tenaciously follow-through to ensure client success.
- Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
- Graduate (10+2+3), preferably from Engineering Background or should have sound technical knowledge.
- Has experience of managing leaders as well as multiple teams.
Preferred Qualifications
- Preferred qualification B.E. or MCA.
- Preferred experience with sales tax compliance
- Worked in a leadership role managing multiple functional stakeholders (internal and external).
- Proven track record of managing team
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Manager roles with real interview advice
People are getting interviews at Avalara Technologies through
People are getting interviews through
(based on 39 Avalara Technologies interviews)
Job Portal
Company Website
Referral
Campus Placement
Walkin
33%
10%
8%
8%
8%
33% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Avalara Technologies are saying
Manager salary at Avalara Technologies
reported by
7
employees
with 10-14
years exp.
₹13.2
L/yr - ₹25
L/yr
13%
more
than the average Manager Salary in India
View more details
What Avalara Technologies employees are saying about work life
based on 253 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Avalara Technologies Benefits
Submitted by Company
Employee Assistance Program Childcare Reimbursement Program Flex-Wallet Healthcare Benefits Wellbeing Benefits
Submitted by Employees
View more benefits 
Compare Avalara Technologies with
Tally Solutions
Compare
QUICK HEAL TECHNOLOGIES
Compare
Zoho
Compare
Freshworks
Compare
LTIMindtree
Compare
Ramco Systems
Compare
HCLTech
Compare
Tech Mahindra
Compare
Wipro
Compare
Infosys
Compare
Thomson Reuters
Compare
Oracle Cerner
Compare
R Systems International
Compare
Chetu
Compare
Onward Technologies Inc
Compare
Temenos
Compare
Globant
Compare
UKG
Compare
Veritas
Compare
AVEVA
Compare
Similar Jobs for you
Avalara Technologies Pune Office Location
Pune, Maharashtra Office
Headquarter
7th floor, Amar Sadanand Tech Park (ASTP, Sadanand Estates, Baner Rd, opposite AMAR BUSINESS PARK, Veerbhadra Nagar, Baner
Pune, Maharashtra
411045
411045
Share an Interview