Avaama - Program Manager (8-12 yrs)

Job Description:

- Manage Avaamo's SAAS solution implementations for the customer.

- Good understanding of the project lifecycle and business transformation.

- Experience managing external facing/client projects.

- Understand customer business requirements and technical requirements and recommend the best solution that meets customer requirements.

- Coordinate and participate in review; revisions; changes; enhancements; testing; and documentation.

- Build and maintain close relationships with the customer and understand the changing needs and environment of the customer.

- Multi-task across many projects and customers, in the neighborhood of 4-5 customers with multiple projects each.

- Work closely with developers and requesters to identify data and functional requirements in the design of new/enhanced systems.

- Maintain a high level of customer satisfaction.

Requirements:

- 8+- years of experience in enterprise software implementation.

- Minimum of 5+ years experience managing projects for external customers.

- Proven track record of achieving a high level of customer satisfaction for enterprise product implementation.

- Problem-solving across multiple projects and the ability to prioritize all work effectively and manage their time and their team members' time.

- Experience in enterprise product implementation in the financial industry is preferred.