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Senior Account Manager/Delivery Manager
AutomationEdge
posted 3mon ago
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Job Description
Senior Account Manager/Delivery Manager (RPA Product) - Careers Senior Account Manager/Delivery Manager (RPA Product) Position: Senior Account Manager/Delivery Manager Role Overview:
The Senior Account Manager/Delivery Manager for an RPA product-based company is responsible for managing high-level client relationships, ensuring the delivery of RPA solutions, and driving client satisfaction. This role combines strategic account management with hands-on project delivery, focusing on expanding client accounts and ensuring the successful deployment of RPA products.
Key Responsibilities: - Client Relationship Management: Build and maintain strong relationships with key clients, acting as a trusted advisor for their RPA needs.
- Project Delivery Oversight: Lead the delivery of RPA projects, ensuring they are completed on time, within scope, and budget.
- Strategic Account Growth: Identify opportunities to expand RPA solutions within existing accounts and drive revenue growth.
- Team Leadership: Coordinate with cross-functional teams, including development, implementation, and support, to deliver high-quality RPA solutions.
- Issue Resolution: Proactively address client concerns and project challenges, ensuring a smooth delivery process.
- Performance Reporting: Regularly update clients and internal stakeholders on project progress, account status, and potential growth opportunities.
- Product Expertise: Stay updated on the latest RPA product features and enhancements to provide clients with relevant insights and solutions.
This role requires a blend of technical understanding, strategic thinking, and excellent communication skills to ensure both client satisfaction and successful project outcomes.
Contact person : Nidhi Saraiya Apply for this positions Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Employment Type: Full Time, Permanent
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