Associate Cloud Ops Engineer

About Us

Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com

Primary Responsibilities

- Design, develop and implement hybrid cloud environments

- Deploy and automate infrastructure & platform services in Public Clouds (AWS, GCP, and Azure) using Terraform and Ansible

- Design and manage Continuous deployment using Kubernetes and Jenkins
- Design, implement and execute Backup and Recovery and Business Continuity processes

- Design, implement and execute industry standard security processes for best practices and compliance (SOC2, ISO27001, Fedramp, HIPPA etc) leveraging services in Public Cloud such as AWS GuardDuty, Web Application Firewall and Cloudtrail.
- Monitor environments for security vulnerabilities and take actions to remediate and/or mitigate risks
- Monitor applications and services within the environments, on-call rotation using Datadog, Elastic Search, and Opsgenie, take actions to resolve issues and implement strategies to prevent future occurrences
- Perform troubleshooting and root cause analysis for Service Incidents using Jira Service Desk and the alerting and monitoring tools documented above
- Set up intelligent application performance alerts in Datadog and ElasticSearch to find and fix issues before they impact business services and end-users
- Learn about technologies outside of your realm of expertise that help drive

- Work collaboratively with software engineering to develop/deploy our systems

Skills & Requirements