EFS - Wisely Client Service Professional

As Client Service Team Manager, you will provide guidance, insight, and coaching to your team. Your team will carry the ADP relationship forward after a sale and enable the first interaction between clients and ADPs industry-leading EFS solutions - Payments, Wisely and Money Movement and more. You and your team will build relationships with clients to achieve long-term success - carrying the weight of ADPs service reputation and client satisfaction in your hands. You will be responsible to engage with clients post implementation to handle their on-going service and ensure best-in-class service.

To thrive in this role, you must be comfortable working in a lightly structured environment and be flexible to adapt client solution configuration and training approaches based on scenario. You have a way with clients and the people you lead, building rapport, establishing trust, and shining with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.

What you can expect on a typical day:

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Weve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.