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Relationship Officer - Branch Banking
1-4 years
₹ 1.5 - 6.3L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Relationship Officer - Branch Banking
AU Small Finance Bank
posted 14hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Building and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions
- Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that arise
- Actively seeking new business opportunities and conducting sales presentations to potential clients
- Collaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceeded
- Maintaining accurate records of customer interactions and transactionsIdentifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction
- Ensuring compliance with company policies and procedures and regulatory requirements
- Participating in team meetings and contributing to the overall success of the organization
- Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers
- Strong problem-solving and decision-making skills
Employment Type: Full Time, Permanent
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What people at AU Small Finance Bank are saying
Rating based on 265 Relationship Officer
reviews
Anonymous · Other
in Mumbai
Nothing to discover
- Skill development - Excellent
No work life balance
- Salary - Poor+5 more
Relationship Officer salary at AU Small Finance Bank
What AU Small Finance Bank employees are saying about work life
AU Small Finance Bank Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Team Outings 
Work From Home 
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