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Engaged Employer

AU Small Finance Bank

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4.3

based on 11.3k Reviews

69 AU Small Finance Bank Jobs

Customer Service Manager

AU Small Finance Bank

4.3

based on 11.3k Reviews

3-4 years

₹ 3.5 - 6L/yr

Meerut

1 vacancy

Customer Service Manager

AU Small Finance Bank

posted 4hr ago

Job Role Insights

Fixed timing

Key skills for the job

Banking Operations Cash Management Services Branch Banking CASA Branch Banking Operations Cash Handling

+ 1 more

Job Description

Roles and Responsibilities

Manage customer service operations at the branch level, ensuring excellent customer experience and satisfaction.
Oversee cash handling, authorization, and cash management processes to minimize errors and optimize efficiency.
Develop and implement strategies to increase sales growth through effective relationship building with customers.

Employment Type: Full Time, Permanent

Read full job description

AU Small Finance Bank Interview Questions & Tips

Prepare for AU Small Finance Bank Customer Service Manager roles with real interview advice

People are getting interviews at AU Small Finance Bank through

(based on 365 AU Small Finance Bank interviews)

Referral

Job Portal

Walkin

Company Website

Campus Placement

Recruitment Consultant

37%

21%

16%

14% candidates got the interview through other sources.

High Confidence

What people at AU Small Finance Bank are saying

4.0

Rating based on 42 Customer Service Manager reviews

Anonymous · Operations in New Delhi

Likes

Learning new skill in banking terms but that's also my own learning techniques but not by any of the senior or any other in organisation

Dislikes

At ground level service employee are getting criticism who are good in customer service but not doing any sales The thing is only asked for sales and only sales if we need to do sales then why we had joined service team Senior always talk in sarcasm way in front of everyone rather being if it's employee or any customer and never appreciated for doing good in all terms of customer service

Read 42 reviews