Office 365 Administrator

JOB DESCRIPTION (JD)

Job Title:O365 Administrator

Department: IT

Experience: 3+ years

Job Location: Jaipur


Responsibilities:

1. Manage and administer Office 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other related services.
2. Perform user provisioning, de-provisioning, and license management in Office 365.
3. Configure and maintain security settings, policies, and access controls within Office 365.
4. Monitor and optimize Office 365 performance, ensuring high availability and reliability.
5. Troubleshoot and resolve issues related to Office 365 services, including email delivery, SharePoint sites, and Teams collaboration.
6. Collaborate with other IT teams to integrate Office 365 services with existing systems and applications.
7. Stay current with Microsoft's updates, features, and best practices for Office 365 administration.
8. Provide training and support to end-users on Office 365 applications and features.
9. Implement and manage Office 365 backup and recovery solutions to ensure data protection.
10. Conduct regular audits and assessments to ensure compliance with organizational policies and industry regulations.

Skills and Qualifications:
1. Bachelors degree in computer science, Information Technology, or related field.
2. 3+ years of experience in Office 365 administration, including Exchange Online, SharePoint Online, and Teams.
3. Strong knowledge of Office 365 security and compliance features.
4. Proficiency in PowerShell scripting for Office 365 administration tasks.
5. Experience with identity management solutions such as Azure Active Directory.
6. Excellent troubleshooting and problem-solving skills.
7. Ability to work independently and collaborate effectively in a team environment.
8. Strong communication and interpersonal skills.
9. Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Messaging Administrator Associate are a plus.


Qualification:
B. Tech. with Post Graduate Diploma / MCA/ MBA in Information Technology or related. CISA/ CISSP / CEH preferred