Upload Button Icon Add office photos

Atos

Compare button icon Compare button icon Compare
filter salaries All Filters (1)

4 Atos Jobs

Customer Support Service with English and Finnish

1-5 years

Mumbai

1 vacancy

Customer Support Service with English and Finnish

Atos

posted 22d ago

Job Description

Join our dynamic team and be a part of a company that values exceptional customer service and innovative solutions. We are dedicated to providing top-notch support to our clients and are looking for a passionate and skilled individual to join us as a Customer Support Service with Frech and English .
Responsibilities:
  • Interact with customers via telephone, e-mail, and web, providing technical support and problem-solving expertise.
  • Identify, evaluate, and prioritize customer issues and complaints.
  • Analyze customer problems and develop effective resolution plans.
  • Contribute to the helpdesk knowledge base by identifying resolution gaps and authoring submissions.
  • Evaluate new services, processes, and technologies introduced at the helpdesk.
  • Participate in training programs to support new technologies, procedures, and customer service enhancements.
  • Collaborate with departmental staff to promote and maintain strong customer service values.
  • Escalate unresolved issues to support leads or designated service groups.
Requirements:
  • Languages: Proficiency in French and English (mandatory).
  • Skills: Basic PC skills, excellent communication abilities.
  • Availability: Willingness to work in shifts (7x24, 40 hours per week).
  • Experience: No specific experience required; initial training will be provided.
  • Attributes: Service-oriented, proactive cooperation, results-focused, initiative, and customer-oriented.
Location: Santa Cruz de Tenerife
Job Type: Full-Time, Shift Work (7x24, 40 hours per week)
Why Join Us?
  • Opportunity to work in a supportive and collaborative environment.
  • Comprehensive training and development programs.
  • Competitive salary and benefits package.
  • Chance to make a real impact by helping customers and improving our services.
If you are passionate about customer service and meet the above requirements, we would love to hear from you!



Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

What people at Atos are saying

What Atos employees are saying about work life

based on 4.2k employees
72%
77%
68%
85%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Atos Benefits

Submitted by Company
Life Insurance
Paid Sick Leave
Education/Training/Tuition/Certification Reimbursement
Optional Telecommute / Work from Home
Flexible Schedule
Submitted by Employees
Work From Home
Soft Skill Training
Cafeteria
Health Insurance
Job Training
Free Transport +6 more
View more benefits

Compare Atos with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Cognizant

3.7
Compare

Accenture

3.8
Compare

Capgemini

3.7
Compare

IBM

4.0
Compare

Genpact

3.8
Compare

DXC Technology

3.7
Compare

Sutherland Global Services

3.6
Compare

Optum Global Solutions

4.0
Compare

FIS

3.9
Compare

Virtusa Consulting Services

3.8
Compare

CGI Group

4.0
Compare

GlobalLogic

3.6
Compare

Bosch Global Software Technologies

3.9
Compare

UST

3.8
Compare

Eviden

3.6
Compare

Similar Jobs for you

Customer Support at Eviden

Mumbai

1-4 Yrs

₹ 1-4 LPA

Customer Support at Atos Pvt Ltd

Mumbai

0-4 Yrs

₹ 1-5 LPA

Customer Support at Eviden

Mumbai

0-3 Yrs

₹ 1-5 LPA

Service Desk Analyst at Wipro Limited

Bangalore / Bengaluru

0-4 Yrs

₹ 1-4 LPA

Service Desk Analyst at Wipro Limited

Mumbai

2-6 Yrs

₹ 4-8 LPA

Service Desk Analyst at Wipro Limited

Gurgaon / Gurugram

2-6 Yrs

₹ 4-8 LPA

Service Desk Analyst at Wipro Limited

Shimla

2-6 Yrs

₹ 4-8 LPA

Service Desk Analyst at Wipro Limited

Pune

2-6 Yrs

₹ 4-8 LPA

Service Desk Analyst at Wipro Limited

New Delhi

2-6 Yrs

₹ 4-8 LPA

Service Desk Analyst at Wipro Limited

Hyderabad / Secunderabad

2-6 Yrs

₹ 4-8 LPA

Customer Support Service with English and Finnish

1-5 Yrs

Mumbai

22d ago·via naukri.com

Mainframe Stonebranch

3-6 Yrs

Bangalore / Bengaluru

26d ago·via naukri.com

Customer Support Service with French and English

0-4 Yrs

Mumbai

1mon ago·via naukri.com

GCP Landing Zone Expert

3-6 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

Recently Viewed

INTERVIEWS

Hexaware Technologies

No Interviews

JOBS

Atos

No Jobs

JOBS

Atos

No Jobs

INTERVIEWS

Optum Global Solutions

No Interviews

INTERVIEWS

Hexaware Technologies

No Interviews

INTERVIEWS

Hexaware Technologies

No Interviews

JOBS

Atos

No Jobs

INTERVIEWS

Hexaware Technologies

No Interviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent