HR Analyst

The Individual

• Understands the importance of accuracy and has high attention to detail
• Driven, highly organized, can identify and focus on priorities and deliver to deadline
• Resilient, can work under pressure, doesnt show frustration and lose composure when facing resistance
• Customer focused, passionate about meeting the requirements of internal and external stakeholders
• Strong interpersonal skills, can build effective relationships with internal and external stakeholders at all levels
• Confident, diplomatic and tactful
• Proactive, works effectively on own initiative and requires little guidance
• Demonstrates high levels of confidentiality
• Able to work with high levels of autonomy and as part of a team

Responsibilities

• Should have handled the employee life cycle management (Hire to Retire)
• Managing a variety of HR processes in accordance with regional policies and procedural guidelines (UK/Middle East/North America/Asia Pacific)
• Demonstrate good proficiency in HR processes and standard operating procedures
• Managing & Coordinating queries on Case management tool
• Producing standard correspondence to employees & external parties
• Liaising with employees, line managers and other HR colleagues
• Working closely with the HR Community and COEs
• Proactively contributing to improvements within the department
• Supporting the People’s Hub team with ad-hoc projects
• Any other duties as requested by the HR Team Leader

Requirements

• Experience, preferably in a HR Shared Services between 3 - 5 Years
• Preference will be given to candidates with experience and knowledge on Workday and Service Now Applications
• Good IT skills, particularly MS Word, Excel, Outlook
• Fluent English - excellent verbal and written communication skills
• Strong administrative ability, managing a complex and varied workload
• Potential to develop as the team grows
• Previous experience in a front facing customer service role and/or project experience is desirable
• Should be flexible to work in multiple shifts (including night shifts)
• Graduate or Postgraduate with minimum 2 years of experience in HR shared services or similar environment

What We Can Offer You

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.