Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.
System Integration: Ensure seamless integration between different business platforms and systems (e.g., integrating CRM and ERP systems) to enhance data flow and business processes.
Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.
User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.
Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.
Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units.
Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.
Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.
Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.
Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.
Quality Assurance: Ensure the highest quality and consistency in the work delivered.
Qualifications:
Required
Bachelor s degree in relevant field, e.g., HR, Computer Science, Data Science
Demonstrated experience in specific area of digital capability
Business Process Understanding: Knowledge of key business processes and how enterprise platforms and systems support these processes.
Strong analytical and problem-solving skills.
Ability to work effectively in a team environment.
Excellent communication skills, both written and verbal.
Proficiency in relevant tools and technologies, e.g., SF, CPI, SAC, XML, Azure Dev Ops, ALM test tool, Service Now ticketing tool is highly beneficial
Agile and adaptable to changing environments and project scopes.
Strong knowledge of HR Processes and HR data with a proven track record of driving business outcomes through data and the reporting insights
Demonstrable experience in the implementation and Support of SuccessFactors People Analytics in SuccessFactors platform
Experience of end to end global (across various regions) deployment projects involving SuccessFactors in a Reporting/Analytics Lead capacity.
Experience in supporting or implementing Data Automation and Analytics initiative, devising & implementing strategies to convert manual data process to automated flow and reports
Demonstrable communication and presentation skills
In-depth knowledge of SF modules Employee Central and SF Talent Management
Must have SuccessFactors Associate Level Certification in SF People Analytics and one or modules like EC would be preferred
Ability to run clear and engaging customer meetings and workshops
Proactively study the SuccessFactors roadmap and analyze the impacts on Reports and HR Data elements
Ability to resolve issues and guide the team members with expert advice for any support query for data uploads
Ensure good housekeeping of SF Data by engaging with HR business stakeholders and creating HR Roadshows on how to maintain data
Participate in Internal and External Data Audits, support Data subject rights