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1 Microland Associate Service Delivery Manager Job
Associate Manager - Service Delivery
Microland
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Required Skills
Behavioral | Microland Skills | Execution Excellence
Functional | IT Operations Management | Service Portfolio
Behavioral | Aptitude | Managerial Skills
Education Qualification :
Engineer - B.E / B.Tech / MCA
Certification Mandatory / Desirable :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate
Details:
1. Technology:
Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topology
2. Business Development:
- Understand and New Business cases and client needs
- Understand and Develop new structure of Organization and effective Solution
- Demonstrate delivery methodology to Prospective clients
- Costing and Pricing for new Business cases
3. Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas
- Identify and Define new delivery methodology
- Identify and Define skills and capabilities of new managers, and identify needs for development
- Identify different thresholds for achievements.
Behavioral | Microland Skills | Execution Excellence
Functional | IT Operations Management | Service Portfolio
Behavioral | Aptitude | Managerial Skills
Education Qualification :
Engineer - B.E / B.Tech / MCA
Certification Mandatory / Desirable :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate
Details:
1. Technology:
Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topology
2. Business Development:
- Understand and New Business cases and client needs
- Understand and Develop new structure of Organization and effective Solution
- Demonstrate delivery methodology to Prospective clients
- Costing and Pricing for new Business cases
3. Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas
- Identify and Define new delivery methodology
- Identify and Define skills and capabilities of new managers, and identify needs for development
- Identify different thresholds for achievements.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Associate Service Delivery Manager roles with real interview advice
What Associate Service Delivery Manager at Microland are saying
Rating based on 5 Associate Service Delivery Manager
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Likes
Good for starters as you learn many stuffs
- Job security - Good
+1 more
Dislikes
No work life balance’s
- Salary - Poor
+2 more
Associate Service Delivery Manager salary at Microland
reported by
32
employees
with 9-19
years exp.
₹11.5
L/yr - ₹21
L/yr
119%
more
than the average Associate Service Delivery Manager Salary in India
View more details
What Microland employees are saying about work life
based on 1.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Microland Benefits
View more benefits
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