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8 PhonePe Associate Manager Jobs
Associate Manager - Lending Operations
PhonePe
·
2-3 years
₹ 11 - 22L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Associate Manager - Lending Operations
PhonePe
posted 7d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Set up processes to track, manage and optimize loan origination, loan disbursement, repayments and collections etc
- Collaborate with cross-functional teams to implement strategies improving conversion rates and user experience
- Identify system-level opportunities to improve the repayment and collections processes and increase profitability
- Develop and implement feedback mechanisms to continuously improve customer support processes
- Set up SOP s for any issues faced by customers in coordination with the Customer Support team
- Develop an end-to-end Reconciliation Control process for Lending Operations
- Review, interpret and implement regulatory guidelines as applicable for the Lending Business
- Responsible for the management of business reporting and any ad-hoc reporting required from time to time
- Identify issues and lead process streamlining as and when required
- B.Tech from Tier-1 or MBA from Tier-1/Tier-2 institution with 2-3 yrs of Operations background (preferably in the lending vertical)
- Thrive at building relationships, influencing cross-functional teams and leadership teams on strategic execution of key projects
- Be agile, highly collaborative and communicate impressively
- Strong logical and problem-solving skills
- Ability to evaluate, streamline and set up processes for scaling business
- Bangalore
Employment Type: Full Time, Permanent
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What Associate Manager at PhonePe are saying
Rating based on 7 Associate Manager
reviews
Anonymous · Finance & Accounting
in Bangalore / Bengaluru
Benefits are good
- Salary - Good
Rigid work culture. No WFH
Associate Manager salary at PhonePe
What PhonePe employees are saying about work life
PhonePe Benefits
Health Insurance 
Job Training 
Team Outings 
Soft Skill Training 
Work From Home 
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