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13 Indira Gandhi International Airport Associate Manager Jobs

Associate Manager - Applications

2-6 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Associate Manager - Applications

Indira Gandhi International Airport

posted 22d ago

Job Description

To Manage Information Security activities and ITSM processes related to Airport IT Operations. To ensure Security, Quality and Compliance of Systems, Services , Processes . To ensure IT Process Alignment with Business and Stakeholder Requirements
Complete Technology support for HES/ MDM/ Peripheral application to Operations team for the said location.
ORGANISATION CHART
Project Head- IT Head- Lead -(Applications)
KEY ACCOUNTABILITIES
Accountabilities
Business process Documentation and SOP approval from Discom, SAT / SLA Approval of each meter lot from Discom. HES/MDM/Peripheral applications, Leading the planning and execution of integration of all system. System should work to the satisfaction of all the stakeholders.
Key Performance Indicators
Coordinating with stakeholders to integrate the applications into the overall business processes. Lead design and ensure the platform meets all the SLAs measurement requirement. Project SLAs should be met on daily / monthly basis. To conduct monthly SAT for the maximum meter numbers possible by strong coordination with operations team. There should not be any delay in field operations (CI/MI etc) owing to application reasons. Additional reports, if required, for better monitoring should be developed in respective modules. Ensuring that adequate security patches are applied, and platform is timely upgraded.
EXTERNAL INTERACTIONS
External: Roles you need to interact with outside the
organization to enable success in your day-to-day work
Hardware, Software, Communication Tech vendor/partners, Network service providers
INTERNAL INTERACTIONS
Internal: Roles you need to interact with inside
the organization to enable success in your day-to-day work
Technology Head, Head IT, Operations Head & team, Business Team (If required)
FINANCIAL DIMENSIONS
  • Safeguarding SLA Deductions for GMR
Clear demarcation of the responsibly in case of any field failure
OTHER DIMENSIONS
Minimize client escalations and maintain positive environment.
EDUCATION QUALIFICATIONS
  • B.Tech (Preferably Computer Science) / MCA
  • Strong data interpretation & Analytical ability
  • Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders
Ability to effectively manage numerous simultaneous External and Internal interactions
RELEVANT EXPERIENCE
8+ years of total experience in the area of metering / Smart metering
COMPETENCIES
  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence

Employment Type: Full Time, Permanent

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What Associate Manager at Indira Gandhi International Airport are saying

4.0
 Rating based on 3 Associate Manager reviews

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Good work

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2nd and 4th Saturday working

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Associate Manager salary at Indira Gandhi International Airport

reported by 48 employees with 3-15 years exp.
₹6.3 L/yr - ₹17 L/yr
22% less than the average Associate Manager Salary in India
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What Indira Gandhi International Airport employees are saying about work life

based on 230 employees
58%
40%
53%
95%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Indira Gandhi International Airport Benefits

Job Training
Cafeteria
Soft Skill Training
Health Insurance
Free Transport
Gymnasium +6 more
View more benefits

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