20 Associate Jobs in Navi Mumbai

Roles and Responsibilities

• Provide excellent customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  
• Handle international voice process calls with confidence and accuracy.
  
• Utilize strong communication skills to effectively address complex issues and escalate when necessary.
  
• Collaborate with team members to achieve sales targets and improve overall performance.
  

Desired Candidate Profile

• 1-3 years of experience in an International BPO environment (voice process).
  
• Bachelor's degree in Any Specialization (B.A) or equivalent qualification (B.B.A/ B.M.S).
  
• Excellent written and oral communication skills for effective interaction with customers.
  
• Ability to work on rotational shifts including night shifts as required by the business needs.

• Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA )