AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Mphasis Team. If you also belong to the team, you
can get access from
here
Mphasis
Compare
All Filters
(1)
1 Mphasis Associate Job
Associate-Call Center Rep.
1-3 years
₹ 2 - 2.8L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Pune
1 vacancy
Associate-Call Center Rep.
Mphasis
posted 24d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Processor Level
Digital Risk s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.
Digital Risk s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.
Position Overview:
The LPA Order Out process job includes the conducting of the initial Loan Setup post-Underwriting. The LPA Order Out Associate will request and obtain third party documents based on the loan conditions in the file. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.
Essential Job Functions:
Process loans from application to UW including but not limited to:
o Order Payoffs
o Validating Property Profiles
o Pull & Upload Purchase Agreement from Salesforce
o Insurance Order
o Pull Insurance Quote
o Label documents from Blend to eFolder
o Order Payoff
o Order Translations
o Order Credit Supplements
o MI Orders
o Collecting and analyzing documents to submit to Underwriting for final approval
o Communicating expectations, requirements and program details though established communication standards
o Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
o Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
o Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
Ensure customer service surveys maintain the rating level designated by management
Communicate with all parties involved in the transaction to keep them informed of file status
Review and analyze all necessary documentation, including borrower docs and third-party docs
Interpret policies while analyzing applicant information, property and documentation
Comprehensive understanding of credit underwriting guidelines
Must be flexible and able to work in a fast paced, potentially stressful environment
As 100% of the work opportunities are onsite, in person attendance is required
Requirements:
2+ years of current experience in Financial Services with Loan Processing experience preferred
Knowledge of processing, underwriting and closing procedures
Excellent customer service and communication skills
Detail oriented and excellent organizational skills
Able to prioritize multiple competing tasks and manage time effective in a fast paced environment
Problem-solver with strong analytical skills
Adheres to directives, procedures and standards
Ability to work in a paperless environment
Candidates must be available to work outside of normal business hours when necessary
Employment Type: Full Time, Permanent
Read full job descriptionMphasis Interview Questions & Tips
Prepare for Mphasis Associate roles with real interview advice
What Associate at Mphasis are saying
Rating based on 32 Associate
reviews
Anonymous · Customer Success, Service & Operations
in Chennai
Likes
Stupid company
Dislikes
Worst company , worst team culture, worst team leads
- Salary - Bad
+6 more
Associate salary at Mphasis
reported by
207
employees
with 1-6
years exp.
Unlock
₹1.6
L/yr - ₹7.5
L/yr
53%
less
than the average Associate Salary in India
View more details
What Mphasis employees are saying about work life
based on 8.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Mphasis Benefits
Submitted by Company
Cafeteria 
Health Insurance Soft Skill Training Job Training
Submitted by Employees
View more benefits 
Compare Mphasis with
Cognizant
Compare
Wipro
Compare
Accenture
Compare
TCS
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Hexaware Technologies
Compare
KPIT Technologies
Compare
Persistent Systems
Compare
DXC Technology
Compare
Sutherland Global Services
Compare
Optum Global Solutions
Compare
FIS
Compare
eClerx
Compare
L&T Technology Services
Compare
Virtusa Consulting Services
Compare
Coforge
Compare
CGI Group
Compare
Similar Jobs for you
Mphasis Pune Office Locations
Pune Office
Mphasis Limited
EON free Zone, Cluster C,
Kharadi Knowledge Park,
EON Kharadi Infrastructure Pvt. Ltd,
SEZ Plot No. 1,
Survey No. 77,
MIDC, Kharadi,
Pune - 411 014
Tel: 020 - 4074 0000
Fax: 020 - 6617 0000
Pune
411014
411014
Pune Office
Mphasis Limited
Cybercity, Tower IV Magarpatta,
Hadapsar, Pune - 411 028
Tel: 020 - 4014 1000 India
Pune
411028
411028
Recently Viewed
SALARIES
Kyndryl
SALARIES
Coforge
LIST OF COMPANIES
Dell
Overview
JOBS
Browse jobs
Discover jobs you love
DESIGNATION
DESIGNATION
DESIGNATION
Share an Interview
How was your last interview experience?
Feedback
