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15 Genpact Associate Jobs
Associate
0-5 years
₹ 1.75 - 4L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
1 vacancy
Associate
Genpact
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Investigate suspicious activity and abnormal customer behaviour , including out-of-pattern card spend or anomalous account activities.
- Conduct thorough research, work independently, and make decisions with little or no guidance within the ambit of workflow/procedure
- Perform a reasonable investigation on cases using all tools available to decision a review on time per designated regulatory SLA s
- Communicate with other departments regarding the case as per procedures.
- Sufficiently document the steps taken during the review and decision rationale, along with supporting documentation used in the review.
- Complete understanding of policy and procedures and familiarity with Dispute investigation and case management tools
- Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends
- Consistently achieve/exceed quality standards for investigations as per defined SLAs
- Participate in ad hoc projects/assignments as necessary
Minimum qualifications
- Freshers are eligible
- Graduate: B. Com / BBA
- Demonstrates sound decision making and though clarity
- Ability to work in a dynamic, fast-paced environment
- Curious & inquisitive personality
- Good attention to detail
- Good Communication Skills - both written and verbal (English required )
- Must be able to manage multiple tasks
- Ability to work independently and in a group setting
- Adaptable to change and working in a 24/7 environment
Employment Type: Full Time, Permanent
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What Associate at Genpact are saying
Rating based on 267 Associate
reviews
Anonymous · Non Voice
in Hyderabad
Interview process is good. Cooling period is also only 6months.friendly company. Interview process is fast and joining is also as soon as possible
Even though cooling period is 6months but company is not allowing for rehiring this I can't able to understand if they don't want to rehire they just have to change cooling period . People will waste time for other interviews.
Read 267 reviewsAssociate salary at Genpact
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Genpact Gurgaon / Gurugram Office Location
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