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1 Slk Software Services Associate Group Manager Job
Associate Group Manager - Software
15-18 years
Bangalore / Bengaluru
1 vacancy
Associate Group Manager - Software
Slk Software Services
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
.
BASIC INFORMATION ON THE POSITION
Position Name Associate Group Manager - Software
Mandatory/Required Skills & Location
Location
Mandatory/Required Skills
PURPOSE OF THE ROLE
This role is responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU) and is accountable for building/sustaining relationships with customers, meeting revenue targets, building people competency, and regularly engaging with people at an onsite location in disseminating SLKs vision and values.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the P&L targets set while working on new engagement
- Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence.
- Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly
- Collaborate with customers sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers.
- Collaborate with internal recruitment team for fulfilling onsite positions.
- Ensure Talent Management through upskilling, succession & progression planning.
- Ensure attrition percentage is less than the prescribed value for the LOB/CBU.
- Ensure the required gross margins targets are met while onboarding the new candidates
EDUCATION QUALIFICATION
- Degree B.E, MBA
- Certifications (if any) Optional
MINIMUM EXPERIENCE REQUIRED
- Overall (in years) 15-18 years
- Relevant (in years) 5 years
DOMAIN/ FUNCTIONAL SKILLS
- Knowledge of domain of the vertical/business unit
- In-touch with key developments in the business across industry
Employment Type: Full Time, Permanent
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What Associate Group Manager at Slk Software Services are saying
Associate Group Manager salary at Slk Software Services
reported by
8
employees
with 16-24
years exp.
₹32.9
L/yr - ₹45
L/yr
43%
more
than the average Associate Group Manager Salary in India
View more details
What Slk Software Services employees are saying about work life
based on 1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Slk Software Services Benefits
View more benefits
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