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SBI Cards & Payment Services

Compare

3.7

based on 3.9k Reviews

14 SBI Cards & Payment Services Assistant Manager Jobs

Assistant Manager - Agency Management, Recoveries North

SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

3.7

based on 3.9k Reviews

0-4 years

₹ 7 - 10L/yr (AmbitionBox estimate)

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Assistant Manager - Agency Management, Recoveries North

SBI Cards & Payment Services

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Logistics Medical Billing Auditing Compliance Vendor Management Cash Collection

+ 4 more

Job Description

Performance

Drive Portfolio Efficiency by resolution/Norm/Roll Back/Recovery on field portfolio according to targets allocated to multiple agencies for their respective location

Timely identification and reporting of Skips/Fraud/RTP/Non-Starters for portfolio segmentation

Ensure ongoing review rhythm with stakeholders to identify opportunity areas

Timely review of vendors performance in respective location

Compliance

Ensure proper documentation of customer interactions and raise alarms appropriately as per compliance procedures

Ensure data security

Conduct SVCL-Ensuring timely audit of vendor processes and documentation for agencies operating in respective location

Productivity

Monitor CAPE as per collection strategy

Operations, compliance and Billing - Ensure Payment Logistics - TAT adherence, proper hand-off procedure for cash collection and payments reach operations

Provisioning and timely closure of vendor bills for respective location

Field support along with FOS basis requirement on selective accounts

Perform due diligence on accounts for settlement and ensure wing to wing closure

People

Ensure motivation of Field Executives by imparting knowledge on card industry, negotiate better, escalate cases etc

Ensure location coverage as per SLA designed with stakeholders

Ensure regular interactive and call listening sessions conducted at all agencies for respective location

Track hiring, ensuring timely certification of field executives as per process and defined timelines

Qualification

Graduate Degree

Preferred 0 - 4 years of Field Collections Experience

Experience in handling outsourced vendors would be an added advantage

Employment Type: Full Time, Permanent

Read full job description

SBI Cards & Payment Services Interview Questions & Tips

Prepare for SBI Cards & Payment Services Assistant Manager roles with real interview advice

People are getting interviews at SBI Cards & Payment Services through

(based on 173 SBI Cards & Payment Services interviews)

Referral

Walkin

Job Portal

Company Website

Recruitment Consultant

Campus Placement

21%

20%

10%

21% candidates got the interview through other sources.

High Confidence

What Assistant Manager at SBI Cards & Payment Services are saying

3.6

Rating based on 93 Assistant Manager reviews

Anonymous · Operations in Hyderabad

Likes

Great working environment and facilities too slow promotion in portfolio good knowledge and experience i gained

Dislikes

Slow growth

Read 93 reviews

Assistant Manager salary at SBI Cards & Payment Services

reported by 633 employees

₹3 L/yr - ₹11 L/yr

10% less than the average Assistant Manager Salary in India

View more details

What SBI Cards & Payment Services employees are saying about work life

based on 3.9k employees

54%

47%

98%

Strict timing

Monday to Saturday

Within city

Day Shift

View more insights

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