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Marriott International

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4.2

based on 1.3k Reviews

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8 Marriott International Assistant Manager Jobs in Hyderabad / Secunderabad

Assistant Manager - Banquets

Marriott

 · 

4.2

 based on 1.3k Reviews

4-7 years

₹ 4.85 - 5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Assistant Manager - Banquets

Marriott International

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

HRIS Customer Service Operations Hospitality Training Service Management

+ 3 more

Job Description

Areas of responsibility include Restaurants/Bars and Room Service, if applicable

Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods

Strives to continually improve guest and employee satisfaction

Determines training needed to accomplish goals, then implements plan

CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area

OR
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area

CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team
Handles employee questions and concerns

Monitors employees to ensure performance expectations are met

Provides feedback to employees based on observation of service behaviors

Assists in supervising daily shift operations

Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager

Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results

Conducting Day-to-Day Restaurant Operations
Ensures all employees have proper supplies, equipment and uniforms

Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels

Ensures compliance with all restaurant policies, standards and procedures

Monitors alcohol beverage service in compliance with local laws

Manages to achieve or exceed budgeted goals

Performs all duties of restaurant employees and related departments as necessary

Opens and closes restaurant shifts

Providing Exceptional Customer Service
Interacts with guests to obtain feedback on product quality and service levels

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met

Encourages employees to provide excellent customer service within guidelines

Handles guest problems and complaints, seeking assistance from supervisor as necessary

Strives to improve service performance

Sets a positive example for guest relations

Assists in the review of comment cards and guest satisfaction results with employees

Meets and greets guests

Conducting Human Resource Activities
Supervises on-going training initiatives

Uses all available on the job training tools for employees

Communicates performance expectations in accordance with job descriptions for each position

Coaches and counsels employees regarding performance on an on-going basis

Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

Analyzes information and evaluating results to choose the best solution and solve problems

Assists servers and hosts on the floor during meal periods and high demand times

Recognizes good quality products and presentations

Supervises daily shift operations in absence of Restaurant Manager

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law


Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

Prepare for Marriott International Assistant Manager roles with real interview advice

What Assistant Manager at Marriott International are saying

4.6
 Rating based on 20 Assistant Manager reviews

Likes

Atmosphere is nice

  • Skill development - Good
    • +2 more
Dislikes

Just beacuse of people in manangement

  • Company culture - Bad
    • +1 more
Read 20 Assistant Manager reviews

Assistant Manager salary at Marriott International

reported by 83 employees
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₹3 L/yr - ₹7.6 L/yr
41% less than the average Assistant Manager Salary in India
View more details

What Marriott International employees are saying about work life

based on 1.3k employees
66%
54%
46%
88%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Marriott International Benefits

Cafeteria
Health Insurance
Job Training
Free Food
Soft Skill Training
Free Transport +6 more
View more benefits

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