Assistant Manager, Service Delivery- Ratings

The FPD Support and Manning Staff is the link between the Manning Offices and the Technical and FPD Departments. Handle/Co-ordinate all Paperwork including licenses / Courses / Medical / Contracts for Crew embarkation.

Key Roles and Responsibilities

A] Calling planned candidates for documentation as per vessel planning in coordination withgroup heads in Andheri office, sourcing team, visa department, license department etc.
B] Jobinvolves medicals & screening of profiles.
C] Checking documents as per checklist.
D] Applyingflag state as per vessels.
E] Sending travel details to travel department.
F] Issuing safety gearsfor joining crew members.
G] Updating and checking DG details of each joiners.
H] Domesticflight booking for each joiner.
I]Informing candidate for covid test as per SOP.
J] Handing overcandidates documents after briefing.
K]Updating PJ checklist in paris software.
L] Sendingcontract extensions to onboard candidates as per instructions.
M] Maintaining and sendingreport like monthly joiners, NUSI fees, Sign on/Off, medical list, documents status.
N] Fillingvarious visa forms as per requirements and coordinating with visa department for variousqueries.
O]Sending Emails to onboard Master as per the query raised. P]Addressing licensequery received from consulates & forwarding documents.
Q] Sending hotel booking emails forjoiners accommodation.
R] Sending revised sea after revision of yearly CBA

Job Experience, Functional Knowledge and Qualifications
Master Degree holder of any faculty with minimum 3 - 4 years of work experience in shipping industry.
Experience in documentation in shipping industry dealing with shore-based requirements.
Good Communication Skills
Excellent on MS-Office
Good Negotiation skills
Must be able to work and recruit to tight deadline.