Boult Audio - Assistant Manager - eCommerce (5-15 yrs)

eCommerce Manager

Responsibilities:

Strategic Planning:

- Working closely with the CEO and other executives to develop, implement and communicate the organization's strategic plan.

E-Commerce Management:

- Overseeing the team's operations, ensuring that they are completed on time, within budget and to the highest standards.

Communication:

- Acting as a liaison between the CEO and the rest of the organization, ensuring smooth flow of information.

Performance Management:

- Monitoring the organization's performance, identifying areas for improvement and recommending solutions to drive better outcomes.

New Product Identification:

- Analyzing market trends for existing categories and identifying what new products to bring to the market.

New Category Expansion:

- Being up to date with all new categories in the electronics industry and identifying entry strategies that could benefit company growth.

Financial Planning and Reconciliation:

- Planning financial payments along with the CEO and reconciling with all platforms for payments, credit and debit notes.

CRM, ORM and Product Improvement:

- Ensuring customer feedback is being managed well and transferring learning from E-commerce to product team for product improvement.

Hiring - Identifying required roles in the team and working closely with the TA team to close active roles.