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AXA Business Services

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3.9

based on 1.4k Reviews

Video summary

3 AXA Business Services Assistant Manager Jobs

Assistant Manager, Policy Management

AXA Business Services Pvt Ltd

3.9

based on 1.4k Reviews

2-5 years

Gurgaon / Gurugram

1 vacancy

Assistant Manager, Policy Management

AXA Business Services

posted 8hr ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Training Client Servicing Agile Coaching Business Strategy Reinsurance

+ 2 more

Job Description

Supporting managers from higher reporting lines by lead ing directly teams that provide services to a variety of stakeholders and acting as the primary point of contact from an operational and process perspective.

DISCOVER your opportunity

What will your essential responsibilities include

Managing a team of colleagues , motivating and develop ing t hem , work ing on employee development effectively.

Managing teams workload and capacity. General reporting capabilities including control of the portfolios if needed.

Overseeing process flow between parties involved (i.e. UW, brokers, CC, MO, other ESS teams etc.). Supervising agreed performance metrics.

Proactive problem-solving to balance and manage client/broker expectations with internal service standards .

Build ing effective relations with stakeholders (MO/UW) to timely resolve escalated transactions and support ing in improving performance . Acting as c ross-functional liaison to ensure excellent level of collaboration.

Organiz ing team in an effective manner and ensur ing succession planning. Conducting 1:1s and regular team meetings for responsible span and concluding with final performance discussion.

Getting actively involved in hiring as and when required.

Organizing and coordinating quality checks. Preparing training plans for team members, both: new joiners and regular employees. Ensur ing documentation of processes is always up to date . Getting involved in production as and when required.

Getting involved in planning and working with managers to align the transition and ensuring seamless execution of this transition.

Participating in projects within the domain and Ins Ops and always looking for improvement opportunities , along with overseeing CI target completion progress.

You will report to Senior Manager, Policy Management.

SHARE your talent

We re looking for someone who has these abilities and skills:

Required Skills and Abilities:

External candidate with relevant years of proven managerial experience.

Internal candidate with relevant years of AXA XL experience, including quasi-managerial assignments.

Ability to manage the teams with little supervision.

Excellent written and verbal communication skills.

Good knowledge of policy management tools and procedures.

Good stakeholder management, prioritization and planning skills.

Desired Skills and Abilities:

Any knowledge of Specialty/Property/Casualty and commercial Insurance will be an added value.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it.

HowBy combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It s about helping one another and our business to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements
Enhanced family friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter

Learn more at axaxl.com / about-us / inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.