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1 Taj Hotels Resorts and Palaces Assistant Front Office Manager Job

Assistant Front Office Manager

3-5 years

Mumbai

1 vacancy

Assistant Front Office Manager

Taj Hotels Resorts and Palaces

posted 8hr ago

Job Description

Managerial
Forecast trends in occupancy, budget for room sales, average rate and other revenue

Develop and implement strategies to achieve a larger market share and attract new segments

Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from them to draw an action plan

Develop systems and procedures that achieve higher cost efficiency and guest satisfaction

Recruitment and Performance Appraisal/ Management of the staff in the department

Develop & Implement the annual plan using the TBEM framework, linking the department s objectives to the unit s overall strategy

Operational
Develop and implement strategies for optimization of sale of rooms inventory and maximization of Average room rate

Monitor daily performance and manage revenue through revenue and yield management techniques

Ensure through regular monitoring of TrustYou and constant guest feedback, prompt, efficient and accurate service to all guests

Manage the Guest History System and effectively use the guest profiles
Review the monthly business reports and analyze market and occupancy trends
Monitor the business of competition hotels in terms of new accounts and rates

Ensure that all the operational standards set for all the equipments & processes are followed

Work in association with the Exec Housekeeper for effective rooms management

Work closely with the Sales and Marketing department in the area of promotions, special packages, corporate discounts, new accounts etc
Develop departmental trainers in association with the training department & oversee all the training activities within the department

Maintain regular contacts with corporate and individual customers, and build strong relationships with them

Stay informed about local, national and international best practices/trends in accommodations management

Identify key communities, plan various initiatives and co-ordinate the support activities


Employment Type: Full Time, Permanent

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What Assistant Front Office Manager at Taj Hotels Resorts and Palaces are saying

3.1
 Rating based on 6 Assistant Front Office Manager reviews

Likes

One of the best organisations to work for. Imbibes values of respect for each individual and concern for all team members. Provides one of the biggest platforms in the industry for career growth.

  • Salary - Good
  • +6 more
Dislikes

Salary structure is a little lower then industry standards. Demands of hospitality business rewuire stretched working hours on occasions.

Read 6 Assistant Front Office Manager reviews

Assistant Front Office Manager salary at Taj Hotels Resorts and Palaces

reported by 11 employees with 3-17 years exp.
₹3.2 L/yr - ₹11 L/yr
26% more than the average Assistant Front Office Manager Salary in India
View more details

What Taj Hotels Resorts and Palaces employees are saying about work life

based on 2k employees
67%
55%
49%
86%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Taj Hotels Resorts and Palaces Benefits

Cafeteria
Free Food
Job Training
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

Compare Taj Hotels Resorts and Palaces with

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Assistant Front Office Manager

3-5 Yrs

Mumbai

1d ago·via naukri.com
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