Portfolio Resolution Manager - PRM

Role: Portfolio Resolution Manager

We are looking for Portfolio Resolution Manager who will be responsible for monthly collection traget, drive collection through agency, handling critical & high value cases individually and provide resolution

to FOS/Agency queries. They will also be responsible for various MIS pertaining to their designnated areas.

Responsibilities:

Collection of monthly collection targets

Empanelment of agency and their management.

Preparing Individual MIS for daily receivables and reporting the same to ARM

Mentoring Collection Agents / DRAs

Liasioning with police authorities and local corporates.

Consistently and effectively follow up with agencies & negotiating with the customers, in specific cases.

Education, Experience & Skillset

Graduate

4+ years of experience in retail collection operations management in banking & ARC environment and should have produced tangible results in collection.

Must have handled a large team of FOS 8-10+

Good knowledge & contacts on processes involved towards repossession of used assets.

Experienced in environment preferring high level of service standards, implementing operational policies and delivering seamless credit processes, compliance with set guidelines.

Basic MS Office (Excel, PowerPoint, Word)

CMS Management & Trails updating

Others

Should have good listening Skills, along with ability to communicate clearly, professionally, and empathetically

Should be organised and having attention to details, to be able to handle multiple tasks & follow up

Should be a problem solver, with an ability to negotiate with Customers

Should have strong bias for action & affirmative in nature.

About IARC

International Asset Reconstruction Company (IARC) is a pioneer in the field of distressed debt resolution and is one of the earliest ARCs (Asset Reconstruction Companies) in India. With its strong franchise

in distressed debt resolution, the company has established itself as one of the leading players in the industry. What sets IARC apart from other ARCs in India is its deep capability for managing retail

portfolios. Overall, IARC is a company that is driven by excellence and is committed to providing its employees with the best working environment and growth opportunities. With its deep expertise in

managing distressed debt and retail portfolios, the company is well-positioned to continue to grow and succeed in the years to come.

Other Information

We are an equal opportunity workplace and are an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex,

national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status and we do not discriminate on the basis of such characteristics, or any other status

protected by the laws or regulations in the locations where we work.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive

inventory of all duties, responsibilities, and qualifications required of employees assigned to this job