We are looking for independent contracts who brings combinations senior subject matter expertise/ business analysis/data analysis/program management to support the implementation of strategic controls related to payments and payments risk. Identified candidate will help delivery of control program execution across operations, technology, risk and control, and all lines of defense as applicable. To ensure the program parameters are fully defined and fit for purpose. To ensure management and progress of the program is accurate, complete, on-time, and transparent to the constituent management teams.
Key Responsibilities:
Work with Solution Leads to help Co-ordinate and articulate the execution strategy, vision and implementation approach for strategic payment control solutions.
Work with Solution Leads to for Partnering with technology, inter and intra LoB teams, and lines of defense teams to synchronize execution, to expose dependencies, to evaluate execution risks, to escalate issues, to assess status, and to bring reporting transparencies to the broader organization.
Work with Solution Leads to Drive best practice execution and promote standardization and consistency for the payment control solutions. Bring awareness, ideate improvements and solutions, and coordinate relationships to related programs as necessary.
Ensure all process and technology implementation for the controls meets Operations outcomes:
Safe - Well controlled environment control framework which is complete, timely, accurate and manageable
Efficient - Highly automated emphasis on STP; no increase in manual work; exception-based processing. Simplified and consistent end-to-end process with clear roles and responsibilities across Operations and Finance Client-centered- Evolves towards same day / real-time operations and visibility (reporting) for Treasury, Operations and clients
Functionally complete - Supports both product-level and legal-entity level views Extensible design to accommodate future change
Qualifications:
15 + years of experience: Leadership & Effective communication Strong Stakeholder Management to ensure cross collaborative buy in
Proficiency in negotiation to resolve conflicts, reach consensus and manage expectations
Problem solving to address challenges and obstacles that arise during implementation, identifying solutions and making informed decisions
Experienced leader building and fostering a collaborative team environment, promoting teamwork, trust, and mutual respect
Decision making - decisive & data driven to provide clear guidance and alignment
Adaptability: Ability to navigate the team through ambiguity and embrace change
High emotional intelligence to navigate the team through a complex matrix of stakeholders.
Technical Skills:
12-15 + years of experience:
Domain expertise across Operations, and Technology functions
Large, complex implementation and transformation program expertise
Hands-on Data analysis experience
Hands-on Program Management experience
Hands-on Business Analysis experience
Some proficiency in technology architecture, workflow, and tools to ensure efficient execution
Change Management: Ability to plan, execute and monitor implementation.
Payments Expertise strong understanding of payment flows, types, and messaging
Knowledge of Markets, SSO, TTS, and Lending products from transaction booking to payments
Strong understanding of Citi Systems helpful Title: Payments SME