Calling Partner

• Conduct outbound and inbound calls to potential and existing customers.
  
  
• Engage with customers to understand their financial needs and recommend appropriate loan products.
  
  
• Achieve weekly and monthly sales and call targets in a consistent manner.
  
  
• Provide customers with clear and accurate information regarding loan products (personal, business, or gold loans).
  
  
• Effectively manage customer queries and concerns, ensuring a positive customer experience.
  
  
• Collaborate with internal teams, including sales, marketing, and operations, to meet customer needs and business objectives.
  
  
• Maintain detailed records of customer interactions and transactions.
  
  
• Continuously improve product knowledge and sales skills through training and feedback.

Qualifications and Skills:

• 1+ years of experience in telecalling, customer service, or call centre operations (preferred in personal, business, or gold loans).
  
  
• Strong communication skills in both English and Kannada (written and spoken).
  
  
• Target-driven and able to work under pressure to meet set targets.
  
  
• Excellent listening, problem-solving, and interpersonal skills.
  
  
• Ability to collaborate with internal teams to ensure smooth operations.
  
  
• Strong time management and organizational skills.
  
  
• A quick learner with a positive attitude and determination to succeed.