Working closely with clients and colleagues, the Quality Analyst Defined Benefits plays a key role in the examination of business and functional/ system requirements to ensure the Defined Benefits system implementation and maintenance activities meet the established standards of quality as well as reliability, usability and performance. You will be responsible to ensure that the system solution in place reflects clients benefits.
How you'll make an impact
Be aware of projects and their particularities, develop test scenarios, perform various quality assurance tests and ensure that systems respond effectively
Ensure the quality, the follow-up and the respect of the phases of test schedules, of the various tests
Carry on with post-implementation follow-ups to ensure stability and if need, collaborate with the stakeholders to prioritize and to follow-ups on the patches
Identify situations that may significantly affect the quality of deliverables, provide feedback to stakeholders and ensure that appropriate corrective actions are taken
Participate in the planning, organization and follow-up of projects deliveries so that the various quality assurance, implementation and experimentation tests respect the commitments
Identify opportunities to purchase, propose and recommend solutions to optimize and evolve processes and work methods
Review Business Requirements & System Specifications of clients proposed solution Defined Benefit plan configuration, web set up, data conversion, payroll interface, carrier feeds, premium Billing etc.)
Execute configuration of the system through parameters
Develop and review test plans and expected results
Test system functionality and document results
Attend, participate and contribute to team meeting and client meeting.
Work closely with the DB Team Lead on communicating project progress and delivery
About you
Skills and Experience
Minimum of 2 years of experience in a similar role
Bachelors degree in Business Administration, Mathematics, Finance, Statistics, Technology
Knowledge of Defined Benefit plans
Knowledge of automated testing tool (implement and use) and Project and Test Management Tools
Knowledge of tools, concepts and methodologies of QA
Facility to handle and manage multiple tasks simultaneously
Ability to commit to deadlines and deliver on a timely manner
Capability to take ownership and be accountable for assigned tasks
Excel working in a fast-paced, deadline-oriented project team environment
Demonstrate high problem solving and analytical skills
Excellent oral and written communication skills to share concepts and information to teammates and clients
Client satisfaction focus along with team-oriented work style