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Service Engineer
3-5 years
Jamnagar, Ahmedabad, Rajkot + 2 more
1 vacancy
Service Engineer
Armstrong Fluid Technology
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Main Job Accountability
- Commissioning of Pumps and Controls in western region
- To work closely with regional sales team and provide efficient after sales support
- Provide timely warranty service support to all customers in the region
- Co ordinate with factory Quality team and give feed back about field failures
- To achieve Service delivery targets given for the financial year.
- Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.
- Participate in all the training programs conducted in factory and through online portal
- Train all regional rep engineers for all products and latest upgrades periodically
- Co ordinate with all regional OEM s engineers like Danfoss / HM / Tornatech / Clarke / Carel / Honeywell etc. to get timely service support
- Provide feedback on field failures to all OEM team members for corrective action.
- University Degree/Diploma in Electrical & Electronics Engineering
- 3-5 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
- Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
- Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
- Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
- Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well-thought-out recommendations.
- Strong, team-oriented leadership skills with presence and a bias for action.
- Self-directed with ability to work autonomously and collaboratively and a focus on results.
- Ability to communicate in an open and authentic manner in all situations
Employment Type: Full Time, Permanent
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