Develop the customizations and Integrations with other engineering applications on Codebeamer.
Upgrade and test customizations and Integrations for planned Codebeamer upgrade releases.
Work with Product Owners, Leads, System Analysts, and Senior Developers to understand business and functional requirements.
Guide users and other IT staff on Codebeamer customizations/integrations
Handle the helpdesk and support the users for the tickets on CodeBeamer Integration with engineering applications such as Windchill, in-house.Net applications, JIRA, and others
Adopt best practices on software development processes and ensure that quality software engineering processes and methodologies are followed.
Perform installation and configuration of CodeBeamer software and database, testing of system functionalities and business processes, data migration and deployment
Assist in project implementation and development of project plans, specification documents, and test plans
Document test cases and perform systems and acceptance testing
Troubleshoot production issues (if any) when projects are released
Attend and participate in project and administrative meetings
SKILLS & KNOWLEDGE TECHNICAL SKILLS
Experience and working knowledge of CodeBeamer customizations and integrations with engineering applications (e.g. Net application with Azure DevOps, PTC application suites, MathWorks, etc. )
Familiar with Java, JavaScript, XML, and HTML in .Net environment.
Experience with REST API (.NET and Java), Codebeamer Listener, Wiki, and Dashboard APIs
Proficiency with standards for integration of Codebeamer and PTC tool suites, other engineering systems, Postgres, Codebeamer Reporting, and other reporting tools such as Power BI
Experience with other related tools such as PTC Integrity, JIRA, Azure DevOps, and ALM Quality Center is preferable
Providing Codebeamer application integration support for application runtime issues, integration troubleshooting, and other requests as needed
Resolve Codebeamer ALM technical issues primarily by working with the project team and end users as primary contact.
Knowledge of Codebeamer integrations with Windchill, JIRA, MathWorks, and others
Understanding of business and stakeholders needs and building solutions collaboratively with the global IT support team
Assisting in the design, implementation, and deployment of new projects using existing project templates OTHER SKILLS
Bachelor s in engineering or equivalent in Information Technology/Computer Science
Minimum 3-5 years experience in CodeBeamer application integration and operational support
Flexibility to support during weekends as required for patch updates and deployments
Self-directed with excellent analytical and creative problem-solving skills
Strong verbal, written, and interpersonal communication skills
Ability to effectively prioritize and execute tasks while under pressure
Ability to look beyond solving the business problem to see things like monitoring, logging, and performance to be standard
Thrives in a fast-paced environment with multiple project assignments
Working knowledge of Agile Methodology and experience using JIRA or similar Agile tools.
Good team player with flexibility on working hours to collaborate with counterparts