Website Operations Specialist | Mumbai | CTC 10-12 LPA

About Argus:

Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets.

Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the worlds principal commodity trading hubs.

Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy.

Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic.

Role & responsibilities:

We are seeking a talented Website Operations Specialists to join our dynamic Marketing Operations team. As a Website Operations Specialist with 1-3 years for experience, you will play a crucial role in creating engaging and informative content across various platforms, including blogs, articles, website pages, email campaigns, and marketing materials. Your work will help promote our products and services, enhance brand awareness, and drive audience engagement. You will be managing website content, and content management platforms and technical capabilities.

The ideal candidate is self-motivated and radiates a can-do, positive energy, capable of working through ambiguity and with the commitment and pace to support the delivery of our website content liaising with wider marketing team and Argus Media business data for marketing campaigns that build the brand and produce high-quality sales leads.

Essential Functions:

• Create website pages adhering to Argus Media brand guidelines and templates.
• Updating content periodically on the website and maintaining website CMS.
• Review and edit content on the website, ensuring clarity, flow and structure and credible source have been used, to ensure its factually and technically correct.
• Proofread to check copy is free of typos and errors and apply due diligence to maintain our brand reputation.
• Act as a technical liaison between Marketing Operations and Business Stakeholders, addressing inquiries, and troubleshooting technical issues.
• Stay abreast of industry trends, technological advancements, and regulatory requirements to ensure the Argus Media website remains at the forefront of innovation and compliance.
• Contribute to the development of product documentation, technical manuals, and support resources to enhance the customer experience.
• Collaborate with internal stakeholders to gather feedback and insights, driving website enhancements and improvements.
• Generate regular reports and analyses to track website performance.
• Support the development and maintenance of website performance dashboards that will provide insights to the business.

Preferred candidate profile:

• 1-3 years experience managing content editing systems. Sitecore preferred.
• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts clearly and concisely.
• Customer-focused mindset with a passion for delivering exceptional service and support.
• Strong organizational skills.
• Knowledge of SEO best practices.
• Proficiency in HTML and CSS.
• Experience in optimizing website content and landing pages.
• Effective communication and collaboration skills.
• UX UI integration/management.
• Experience using project management tools like Jira or monday.com.
• Experience using Sitecore CMS but not essential.

Perks and benefits:

• Competitive salary and company bonus scheme
• Hybrid Working Policy (3 days in Mumbai office/ 2 days WFH)
• Group healthcare scheme
• 18 days annual leave
• 8 days casual leave
• Extensive internal and external training

Hours:

Monday through Friday, 9.00 a.m. to 6.00 p.m.