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1 Sony Area Service Incharge Job

Area Service Incharge

4-6 years

Mumbai

1 vacancy

Area Service Incharge

Sony

posted 23d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities


Responsible for Authorized Service Center (ASC) operations & their ROI in the area


Achieve Service KPI / Initiate projects for the improvement of the critical areas


Responsible for control of service deliverables like TAT, repeat calls and call pendency Improve quality of ASC operations & service network


Develop & retain the Key ASC manpower with close interaction & providing training


Achieve customer satisfaction including dealers to make SONY Preferred Brand amongst Trade partners & end users


Provide training of new model to sales team and promoters. Handling technical queries of customers , field team and the ASC


Recruiting , training service engineers, and ASC engineers to ensure operational efficiency



Preferred candidate profile


candidate should have 4 to 6 years of experience

Good Technical knowledge

Good customer care skills

Good knowledge of repairs and maintenance of Electronics products.


Perks and benefits

As per the company norms.



Employment Type: Full Time, Permanent

Read full job description

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What Area Service Incharge at Sony are saying

4.6
 Rating based on 19 Area Service Incharge reviews

Likes

👍🏻ok to work with Sony but not satisfied with salaries

  • Company culture - Good
Dislikes

👎🏻 nothing to share everything dislike

  • Salary - Poor
  • +2 more
Read 19 Area Service Incharge reviews

Area Service Incharge salary at Sony

reported by 47 employees with 1-12 years exp.
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₹3.8 L/yr - ₹10.7 L/yr
26% more than the average Area Service Incharge Salary in India
View more details

What Sony employees are saying about work life

based on 1.2k employees
52%
49%
40%
100%
Strict timing
Monday to Friday
Within city
Day Shift
View more insights

Sony Benefits

Job Training
Soft Skill Training
Health Insurance
Free Food
Cafeteria
Team Outings +6 more
View more benefits

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Sony New Delhi Office Locations

View all
New Delhi Office
A - 31, Mohan Co-operative Industrial Estate, Mathura Road New Delhi
Delhi 110044
Delhi Office
A-27, IInd floor , Mohan Cooperative Industrial Estate, Mathura Road, Delhi
New Delhi - 110044

Area Service Incharge

4-6 Yrs

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23d ago·via naukri.com

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