Miniso - Area Sales Manager (10-12 yrs)

About the job:

Position Overview:

- The Area Manager will be responsible for overseeing multiple store operations, ensuring smooth day-to-day functioning, and achieving operational excellence across the assigned region.

- The ideal candidate will be a strategic thinker with exceptional leadership and organizational skills, capable of driving store performance and delivering outstanding customer experiences.

Key Responsibilities:

- Oversee the operations of multiple stores, ensuring adherence to company policies and standards.

- Develop and implement strategies to drive sales growth and achieve revenue targets across the region.

- Monitor and analyze store performance metrics, including sales, customer satisfaction, and operational efficiency, to identify areas of improvement.

- Lead, mentor, and support Store Managers, ensuring alignment with company goals and objectives.

- Collaborate with the HR team for recruitment, training, and development of store staff.

- Conduct regular store visits to assess operations, provide feedback, and ensure compliance with branding and operational guidelines.

- Manage inventory and ensure proper stock levels across all stores while minimizing shrinkage.

- Address and resolve escalated customer concerns, ensuring a high standard of service is maintained.

- Coordinate with marketing teams to execute promotional campaigns and enhance store visibility.

- Ensure hygiene, safety, and sanitation standards are strictly followed across all stores.

Qualifications:

- A graduate/ masters with a minimum of 10+ years of experience in retail management, preferably with multi-store or regional responsibility.

- Strong leadership, communication, and interpersonal skills.

- Proven track record in achieving sales targets and driving operational excellence.

- Excellent understanding of retail operations, inventory management, and customer service.

- Proficiency in analyzing KPIs and implementing performance improvement strategies.

- Ability to work effectively under pressure and manage multiple priorities.

- Hands-on experience in team training and development.

- Proficient in cash handling and financial management.

- Must have experience as an Area Manager in the footwear industry